Surgery Coordinator

Department

02280 WFBMG Wake Forest Health Network: Greensboro Medical Plaza Northwest - Orthopedics

Status

Full time

Benefits Eligible

Yes

Hou rs Per Week

Schedule Details/Additional Information

Monday - Friday 8a-5p

Pay Range

$21.85 - $32.80

Position Summary

The Surgery Scheduler is responsible for coordinating and scheduling surgical procedures, ensuring all logistical requirements are met to support efficient and timely patient care. This role works closely with physicians, patients, and clinical staff to manage operating room utilization, patient preparation, and administrative documentation.

Minimum Qualifications

• High school diploma or GED equivalent
• Minimum of 3 years of office or clerical experience or equivalent

Key Responsibilities

• Schedule and coordinate surgical procedures, including associated ancillary tests and pre-operative requirements
• Recommend surgery dates and times to physicians based on procedural needs and operating room availability
• Ensure accurate scheduling in appropriate surgical areas, considering equipment, facility capabilities, and timelines
• Prepare and maintain patient-related surgical reports and documentation
• Utilize scheduling systems (e.g., Cycare, Clinipac, McKesson OR Scheduler or similar programs)
• Review future schedules to optimize operating room utilization and provide recommendations to physicians
• Process and manage incoming and outgoing surgical documentation and forms
• Educate and guide patients regarding surgery logistics, including:
  • Pre-certifications with insurance carriers
  • Financial arrangements
  • Accommodation needs
• Serve as a resource for patients and staff on surgical scheduling processes
• Perform other duties as assigned

Required Skills & Qualifications

• Ability to work independently and collaboratively in a fast-paced, high-volume environment
• Strong attention to detail with focus on accuracy and timeliness
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to build effective working relationships with patients, families, providers, and staff

Work Environment

• Clean, well-lit, and comfortable office setting
• Moderate noise level
• May be subject to deadlines and time-sensitive demands

Physical Requirements

• Primarily sedentary role with frequent sitting
• Occasional standing, walking, bending, and reaching
• Frequent use of hands for typing and computer work
• Ability to communicate effectively (talking/hearing/seeing)
• May require lifting or moving items up to 20–50 lbs., occasionally up to 100 lbs.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under general supervision, exercises independent judgment in the coordination of surgery scheduling and determination of ancillary procedures. Responsible for providing all necessary information and guidance regarding the surgery to the patient. May produce reports that compile various surgery statistics for departmental use.