Service Assistant

About Swords to Plowshares

Founded in 1974, Swords to Plowshares is a community-based not-for-profit organization that provides counseling and case management, employment and training, housing, and legal assistance to veterans in the San Francisco Bay Area. We promote and protect the rights of veterans through advocacy, public education, and partnerships with local, state, and national entities. Believing that war causes wounds and suffering that last beyond the battlefield, our mission is to support veterans as they navigate the challenges of post-military life, and to prevent and end veteran homelessness through wrap-around care and informed advocacy. To learn more about Swords to Plowshares, please visit our website at www.swords-to-plowshares.org .

Job Title: Service Assistant - VSSR

Location: Across all Swords to Plowshares Housing Sites

Schedule: Monday through Friday

Reporting Type: In person only

Employment Type: Non-Exempt

Salary Range: $26.25 per hour

Summary

Swords to Plowshares seeks a full-time, non-exempt Service Assistant who can provide supportive services and community resource connections to older adults and adults with disabilities in a nurturing and caring manner. This position will work across multiple permanent supportive housing sites in San Francisco.

Responsibilities

· Provide senior and disabled residents with connections to community resources and direct assistance as needed.

· Educating and assisting veterans on skills needed to maintain housing stability.

· Other tasks of daily living as needed

· Ability to connect residents to resources needed to ensure their ability to remain independently housed such as transportation and in-home support services.

· Ability to work with on-site Case Management staff to ensure coordination of care.

· Data entry into an online data tracking system for the agency

Desired Qualifications

· Must pass public record background check

· Bending and lifting as individual situations require

· Must be able to lift 50 pounds without distress

· Ability to navigate stairs

· Must be proficient with internet, Microsoft Office Suite, and electronic timekeeping

Employee must be able to perform functions of job within what would be considered reasonable accommodations

Experience

Two (2) years of experience working in residential milieus with seniors and/or adults with disabilities.

Comprehensive Benefits Package

Employees who are regularly scheduled to work 20 hours or more per week are eligible for all benefits.

• 100% employer sponsored medical, vision, acupuncture, and dental coverage. Swords to Plowshares covers partial dependent coverage cost. (Agency paid annual medical deductible paid via Navia HRA Card)
• Employee Assistance Program: 20 mental health counseling appointments available to all employees, regardless of Full-time status, at no cost to employees.
• 403(b) retirement plan immediate enrollment
• Generous annual paid time off

Ø 10 sick days

Ø 13 holidays

Ø 17 vacation days in the first year & progressive afterwards

• Access to third party legal benefits, employee discount program, pet insurance, and Commuter Benefit.
1-hour paid lunch period, professional development reimbursements, and annual education allowance available to all employees

*Employees who work on-call, in a temporary position, or less than 20 hours per week regularly are only eligible for our Employee Assistance Program, paid lunch hour, and San Francisco sick time. Vacation and sick time are pro-rated based upon full-time equivalent percentage.

Organizational Values Statement of Intent

Swords to Plowshares is fully committed to the ongoing work of upholding our values and fostering a supportive culture for all staff and veteran clients . For us, this is a process and not a destination. We embrace the principles of cultural humility to create spaces where all people feel welcome, heard, and valued.

We stand against injustice and discrimination of all kinds. We understand that the veteran community encompasses a multitude of identities, and we believe that our staff and board should as well. We encourage applications from all qualified individuals.

Equal Employment Opportunity Statement

At Swords to Plowshares, we believe in creating an inclusive and welcoming environment for all. We are proud to be an Equal Employment Opportunity employer and do not discriminate against any employee or applicant based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or status as a protected veteran. We are committed to compliance with all state and local laws governing nondiscrimination in employment.

We are dedicated to affirmative action and providing equal employment opportunities for everyone. We strive to ensure that all individuals—regardless of race, color, religion, sex, national origin, disability, or veteran status—are treated fairly and have access to the same opportunities in alignment with federal regulations (Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, and the Vietnam Era Veterans' Readjustment Assistance Act of 1974).

If you need assistance or accommodation due to a disability, please don’t hesitate to reach out to us at [email protected]. We’re here to help.