Customer Support Coordinator

Job Summary

LJ Horizons is seeking a Customer Support Coordinator to manage client interactions and assist with coordination efforts in a remote environment.

This role is ideal for professional individuals who enjoy helping others, coordinating details, and providing thoughtful client support from beginning to end.

You will support clients by coordinating personalized arrangements and guiding them through each step of the process.

Key Responsibilities

Assist clients with questions and service-related requests

Coordinate details, timelines, and service updates

Maintain organized client records and documentation

Communicate clearly and consistently with clients

Track progress and follow up as needed

Support a seamless and positive customer experience

Qualifications

Strong interpersonal and communication skills

Highly organized with attention to detail

Ability to manage multiple tasks effectively

Self-motivated and able to work independently

Comfortable learning and using new systems

Customer-facing Experience Preferred

What We Offer

Comprehensive training

Flexible scheduling based on availability and client demand

Opportunities for growth within the organization

Positive and team-focused environment

Access to tools and support for success

Work Environment

Remote position

Flexible schedule based on business needs

Reliable internet connection required

LJ Horizons is a client-centered organization focused on coordinating personalized experiences with a high level of care and attention to detail. Our remote team is committed to delivering consistent service and clear communication.