Remote Client Services Representative

Job Summary

LJ Horizons is seeking a dependable and client-focused Client Services Representative to provide support and assist clients in a remote environment.

This role is ideal for organized individuals who enjoy supporting people, staying detail-oriented, and working through a structured process.

You will assist with client communication, service updates, coordination, and ongoing support to help ensure a smooth and professional experience.

Key Responsibilities

• Respond to client questions and provide timely support
• Assist with service coordination and client communication
• Maintain organized and accurate client information
• Provide updates and ongoing follow-up throughout the process
• Communicate professionally using online systems and tools
• Help support a positive and client-focused experience
• Utilize online systems to manage daily tasks and communication

Qualifications

• Strong communication and customer service skills
• Detail-oriented with strong organizational abilities
• Ability to manage multiple priorities and tasks
• Comfortable using online tools and technology
• Self-motivated with the ability to work independently
• Customer service, hospitality, administrative, or support experience preferred

What We Offer

• Training and ongoing support
• Supportive team environment
• Access to tools and systems to help you succeed
• Ongoing learning and development opportunities

Work Environment

• Fully remote position
• Schedule flexibility based on business needs
• Reliable internet connection required

LJ Horizons is a client-focused service organization dedicated to providing personalized support and coordination for individuals, couples, and families. We value communication, professionalism, and exceptional client service in a fully remote environment.