Director, Digital Education

At USA Baseball, we are on the lookout for passionate people who truly believe in our mission and values, ready to take charge in Leading the Growth of Our Pastime’s Future. As the national governing body for baseball in the United States, we are all about teamwork and embrace a fast-paced, demanding, and rewarding environment befitting of our national pastime. If you lead off with authenticity, are ready to slide in headfirst, value embracing diversity and inclusion, and can acknowledge a broader vision, then we want you on our team!

The Director of Digital Education reports to the Senior Director, Youth Programs & Education and is responsible for developing and delivering USA Baseball’s national coach education programs. This role ensures that all educational resources, including drills, practice plans, curricula, certifications, and baseball manuals for youth and high school are designed and delivered in a way that is accessible, engaging, and easily consumable by the target audience. The Director also supports broader education initiatives for umpires, players, and parents and oversees the delivery of educational resources through the USA Baseball app and other digital platforms.

By ensuring that coaches, umpires, and other stakeholders can effectively use and apply these resources, this position strengthens USA Baseball’s educational offerings and supports the organization’s overall mission. The Director collaborates with internal teams to develop content and programs that meet the needs of a wide range of amateur baseball participants.

IN THIS ROLE

• Lead the execution of USA Baseball’s Education Strategic Plan, overseeing the development, delivery, and continuous improvement of educational content across digital and in-person platforms.
• Lead the design and evolution of certification pathways and curriculum for coaches, umpires, and other stakeholders, ensuring alignment with the USA Baseball American Development Model.
• Oversee the production, updating, and enhancement of educational resources, including drills, practice plans, courses, manuals, and multimedia content. Collaborating with subject matter experts and internal teams.
• Ensure all educational resources are delivered effectively and tailored to the needs of the amateur baseball community, providing meaningful learning experiences for coaches, players, parents, umpires, and administrators at all levels.
• Manage the user experience and support of USA Baseball educational offerings, ensuring clear communication, accessibility, and a positive user journey.
• Partner with marketing and communications teams to raise awareness of educational resources and drive engagement among administrators, coaches, umpires, parents, and athletes.
• Build and maintain relationships with youth baseball leaders and stakeholders to promote adoption, advocacy, and impact of USA Baseball’s educational programs nationwide.
• Leverage technology and data insights to inform digital learning strategy, improve accessibility and user experience, and measure the effectiveness of education initiatives across platforms.

ALL USA BASEBALL EMPLOYEES

• They will be an effective team player and perform additional duties as assigned while maintaining a positive attitude.
• They will display exceptional interpersonal communication skills and attention to detail in a fast-paced organizational environment.
• They will maintain confidentiality with sensitive athlete data and handle diverse projects with attention to detail and timely communication.
• They will manage multiple projects under tight deadlines, fostering strong communication and collaboration within the team.
• They will exhibit an eagerness to continuously learn and grow within the ever-changing landscape of amateur baseball, sports, and the Olympic Movement.
• They will demonstrate flexibility in their work schedules and readiness to travel domestically and internationally for events if assigned
• They will identify and mentor candidates for the internship program, showcasing strong leadership, problem-solving, and decision-making skills.

Qualifications

Worried that you do not meet every single requirement on the list below? Don’t be. If you're excited about this opportunity and our mission, we want to hear from you! At USA Baseball, we embrace inclusivity and are committed to building a team with diverse experiences and backgrounds. Apply even if you don't check all the boxes!

• 6+ years of progressively responsible experience in education, learning design, online learning platforms, or educational technology.
• Proven experience in developing and delivering educational content, including instructional videos, coaching manuals, online courses, or other learning resources.
• Demonstrated experience leading digital learning initiatives, such as e-learning modules, certification programs, or LMS platforms, including strategy, design, delivery, and evaluation.
• Background in teaching or formal education if preferred, but not required.
• Baseball knowledge and understanding of the game is preferred but not required.
• Working knowledge and understanding of coaching practices and the needs of coaches at various levels of competition.
• Highly organized with exceptional project management skills and the ability to manage multiple programs and initiatives simultaneously.
• Comfortable working across digital platforms and staying current on emerging trends in digital education.
• Bachelor’s degree from an accredited four-year college or university.

REMOTE WORK POLICY

USA Baseball believes in fostering a flexible work environment that promotes work-life balance and enhances employee productivity.

USA Baseball employs a Remote Work Season from approximately the first Monday of October through the last Friday of February of the following year. During this time, employees are expected to be in the offices three days of the week, with the option to work remotely on Wednesdays and on Fridays. Employees are expected to be in office Monday through Friday during the USA Baseball Season, which runs from approximately March 1 through the end of September.

EQUAL OPPORTUNITY

It is the policy of USA Baseball to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, pregnancy, disability, marital status, genetic information, sexual orientation, gender, gender identity or expression, veteran or military status or any other characteristic protected by applicable law. Discrimination and unlawful harassment are not tolerated at USA Baseball.