Operations Manager

Operations Manager – Winston Salem, NC (Onsite)

Are you the type of leader who thrives on building high-performing teams, solving operational challenges, working cross functionally to drive efficiency, and creating systems that drive results? Do you enjoy taking ownership of a facility and making it run safer, faster, and more efficiently every day?

We’re looking for an Operations Manager to lead our team of 6 at our Winston-Salem site. This is more than a warehouse management role- it’s an opportunity to directly influence customer satisfaction, operational excellence, and company growth.

You’ll lead a dedicated team, drive continuous improvement, and serve as the operational heartbeat of our North Carolina site.

At Hercules OEM, we offer a comprehensive portfolio of sealing and ancillary products with high-performance rubber seals, gaskets, and O-rings serving customers across multiple industries. Our success depends on operational excellence, strong strategic partnerships, and a supply chain team that keeps business moving.

We are looking for a motivated Operations Manager to join our Operations team and play a key role in driving operational excellence, leading daily operations, championing safety, and serve as a cross-functional partner. This is an opportunity to make a direct impact in a growing company where your decisions help drive efficiency, profitability, and customer satisfaction.

Hercules OEM is a profitable, stand-alone business unit with ~$80M revenue and 110 team members across a footprint of four locations within the US. Hercules OEM is a value-add distributor and technical solutions provider with superior engineering capabilities for global manufacturers. The company has an exceptionally strong value proposition, providing unmatched customer experience from product specification to order fulfillment.

Come join a highly impactful team in the Operations Department!

Duties And Responsibilities

• Adhere to all company safety policies and procedures, in addition to staying up to date with requirements to maintain exemplary standards of health and safety across all work areas.
• Owns daily site operations — receiving, inventory, kitting, pick/pack/ship — to accuracy and on-time delivery standards.
• Leads and develops a team of 6: assigns work, coaches performance, addresses issues, and builds cross-training so no single person is a dependency.
• Builds and maintains a structured onboarding program
• Owns site safety, including Diploma Safety Standards, OSHA standards, and team accountability to both.
• Ensures ERP (D365) transaction accuracy across all warehouse functions.
• Tracks and reports site metrics (OTIF, shipping accuracy, inventory accuracy, labor productivity) to the Director regularly
• Identifies root causes of recurring operational errors and implements permanent fixes
• Serves as the primary site liaison to Customer Service, Purchasing, and Quality.
• Contributes site-level inputs to SIOP and supply planning as directed by the Director.
• Perform other duties as assigned

Required Qualifications

Education, Skills, And Responsibilities

• 3–5 years of experience in warehouse operations, distribution, or light industrial environments.
• Demonstrated experience leading a team — assigning work, coaching, managing performance.
• Competency with ERP/WMS systems; D365 experience preferred.
• Strong working knowledge of receiving, kitting, pick/pack/ship, cycle counting, and VMI.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Forklift certified or ability to certify.

Preferred Qualifications

• Logistics or warehouse certification
• Experience in multi-site operation with centralized leadership
• Background in light assembly or kitting environments
• Continuous improvement mindset; Lean or Six Sigma exposure a plus
• Rubber compounds knowledge a plus

This role is an onsite role at our Winston Salem, NC site.

Join a company where your work matters, your ideas are valued, and your career can grow alongside a strong and stable industry.

Apply today and help keep industries moving — one seal at a time.