Data Analyst

The Mission, Vision, and Values of Sacramento Steps Forward (SSF) is to resolve homelessness through leadership, convening partners, data-driven best practices, and improving system performance. Our vision is an equitable community where everyone has a safe place to call home. We believe in human-centered, community-inspired solutions, with a focus on equity, transparency, and continuous learning.

The Data Analyst supports Sacramento Steps Forward’s data, reporting, and performance analysis functions by transforming HMIS and related system data into accurate, useful, and decision-ready information. Reporting to the HMIS Director, the role is primarily responsible for analytical work that supports internal leadership, Continuum of Care operations, provider oversight, performance improvement, and external reporting needs. This includes building dashboards, fulfilling data requests, preparing recurring and ad hoc reports, analyzing trends and outcomes, and helping ensure that data products are clear, reliable, and aligned with organizational and system priorities.

The Data Analyst plays a key role in making complex data accessible and actionable for a variety of audiences. The position supports the production of internal dashboards, performance reports, and public-facing data products; responds to routine and complex data requests; and contributes to the development of reporting logic, data definitions, and analytical methods used across the organization. Working closely with the HMIS Director, data engineers, and other internal teams, the Data Analyst helps strengthen Sacramento Steps Forward’s ability to operate as a data-informed, performance-oriented, and analytically capable homelessness response system.

SSF embraces technology to develop ongoing efficiencies. Currently the office is a hybrid operation. This position will be required to report to the office periodically; however, this position is remote eligible.

Essential Duties and Responsibilities include the following

Data Analysis, Reporting & Requests

• Analyzes HMIS and related system data to identify trends, patterns, outcomes, and performance issues.
• Fulfills internal and external data requests by gathering, validating, analyzing, and presenting relevant information in a clear and usable format.
• Prepares recurring and ad hoc reports for leadership, departments, funders, committees, and other authorized audiences.
• Develops tables, summaries, visualizations, and analytical products that support decision-making, planning, and performance review.
• Reviews outputs for accuracy, completeness, and consistency before release.

Dashboard Development & Data Visualization

• Builds, maintains, and updates dashboards that support leadership oversight, program monitoring, operational management, and system performance review.
• Translates business questions and reporting needs into effective visualizations and user-friendly dashboard structures.
• Supports development of public-facing dashboards and external data products in coordination with the HMIS Director and other relevant staff.
• Monitors dashboard performance, identify needed updates, and improve usability, clarity, and consistency over time.

Performance & Outcome Analysis

• Tracks and reports on program and system performance measures, outputs, outcomes, and other key indicators.
• Supports analysis related to provider performance, system trends, utilization, exits, returns to homelessness, length of stay, and other operational or strategic questions.
• Assists with development, refinement, and documentation of reporting logic, metric definitions, and analytical methods.
• Helps identify unusual patterns, data concerns, or emerging issues and elevate them through appropriate channels.

Data Quality & Validation Support

• Reviews data outputs for inconsistencies, anomalies, and quality concerns that may affect reporting or analysis.
• Coordinates with HMIS, program, and operations staff to resolve data quality issues affecting reports, dashboards, and analytical products.
• Supports data validation, reconciliation, and quality assurance activities tied to recurring reporting and special projects.
• Helps reinforce consistent use of data definitions, reporting logic, and documentation standards.

Cross-Functional Analytical Support

• Collaborates with internal departments to understand reporting needs and provide analytical support for planning, implementation, monitoring, and performance improvement.
• Supports data-related aspects of funder reporting, public reporting, leadership briefings, and special initiatives as assigned.
• Participates in cross-functional efforts involving HMIS data, performance metrics, dashboard design, and operational reporting.
• Presents findings, summaries, or visual products in a way that is understandable to both technical and non-technical audiences.

Administrative & Documentation Support

• Maintains organized report files, request logs, dashboard documentation, query notes, and other analytical records.
• Documents data sources, assumptions, calculation methods, and reporting logic used in recurring products.
• Manages multiple deadlines and priorities across dashboards, data requests, recurring reports, and special analyses.
• Supports the HMIS Director and department leadership with ad hoc analysis, presentations, and briefing materials.

Other Duties

• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.
• Performs other duties as assigned.

Ideal candidates will possess the following knowledge, skills, abilities and experience:

• Technical Analytics & Reporting Skills: Strong practical experience using Python, SQL, and Power BI, including the ability to query, clean, transform, validate, and analyze complex datasets. Ability to develop dashboards, recurring reports, and analytical products that are accurate, interpretable, and aligned with operational and strategic decision-making needs.

• Communication & Analytical Reasoning: Ability to translate business questions into analytical approaches and communicate findings clearly to technical and non-technical audiences. Demonstrated ability to manage multiple concurrent requests, distinguish between routine and high-risk reporting needs, explain methodology and limitations, and exercise sound judgement when identifying anomalies, inconsistencies, or potential data integrity concerns.

• Data Governance & Information Management: Strong understanding of data governance principles and reporting infrastructure management, including maintaining documentation, version control, dashboard lifecycle management, access considerations, metrics standardization, and validation processes for both internal and external reporting products. Ability to support consistent, reproducible, and defensible analytical outputs across recurring operational, regulatory, and public-facing reporting environments.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Compensation and Benefits

Compensation range $32.15 to $50.81; Planned maximum is at the mid-range at hire, depending on qualifications and experience (DOE). This is a full-time, non-exempt position with benefits; health, dental, and vision, 401k, accrued time off and paid holidays.

To Apply

If you qualify, please submit your application, cover letter, and resume to ***email_hidden***; once submitted we will be in contact with you. You will find the employment application HERE: https://www.sacramentostepsforward.org/wp-content/uploads/2025/07/Application-for-Employment-Filable.pdf. Please note that your submittal will not be reviewed unless all required items are received, including the application, cover letter, and resume.

The position will be open until filled. Please do not contact Sacramento Steps Forward directly. No phone calls or personal visits will be accommodated without an appointment. Staffing and recruiting agencies, please do not respond.

Sacramento Steps Forward is committed to the principles of being an equal opportunity employer in accordance with state and federal law. Sacramento Steps Forward organizational policies, practices, programs, activities and decisions regarding employment are not based on a person’s protected status or class, in accordance with applicable law.

Sacramento Steps Forward will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact ***email_hidden***.