Sr. Coordinator, Retail Events

Position Overview

The Raider Image Events Team is seeking a driven, organized, and professional individual to support our expanding department. The Raider Image Senior Coordinator, Retail Events manages a high volume of incoming emails, calls, and inquiries from hourly employees, including scheduling, time sheets, time‑off requests, and coordination of interviews and training sessions. This role is primarily based at Allegiant Stadium.

Availability Requirements

• Events may be scheduled on any day of the week; therefore, open and flexible availability is required 7 days a week. Overtime may be assigned during peak event periods.
• Must be able to work flexible hours on scheduled days, including nights, weekends, and holidays.

Essential Job Functions

Staffing, Scheduling & Communication

• Supports the planning and scheduling of hourly employees
• Manages the majority of written communication with employees
• Monitors attendance trends and staffing performance, providing feedback and escalating issues to management as needed
• Updates, reviews, and approves timecards
• Coordinates with Payroll or Human Resources to resolve timekeeping discrepancies or onboarding delays

Hiring & Onboarding

• Conducts interviews to assess candidate qualifications, ensuring a fair, consistent, and high‑quality hiring experience
• Coordinates interview scheduling for the Management Team
• Tracks onboarding progress and assists all new employees throughout the process
• Provides support with basic Human Resources inquiries and tasks
• Tracks completion of all required training by employees, ensuring compliance, accuracy, and timely follow‑through

Event Operations

• Assists with event preparation tasks
• Leads check‑in and check‑out for major events
• Oversees event day staffing logistics, including last‑minute schedule adjustments and redeployments

Operational Support

• Orders supplies and monitors receipt of deliveries
• Assists in updating and refining operational and prep checklists to ensure accuracy, clarity, and alignment with current event and retail procedures
• Performs additional duties as assigned

Qualifications

• Bachelor’s Degree or equivalent experience
• Minimum 1 year experience scheduling, planning, and/or administrative communication

• Must be 21 years of age or older

• Exceptional work ethic, personal accountability, and strong time-management skills
• Ability to work effectively both independently and as part of a team

• Strong organizational skills with the ability to plan and execute weekly workloads
• Analytical mindset with strong Excel skills
• Excellent written and verbal communication skills with an overall commitment to providing direct, positive, and clear communication
• Exceptionally detail‑oriented

• Energetic, positive, and service‑oriented approach to daily responsibilities

• Reliable transportation required

Physical Requirements

• Ability to stand, walk, and remain active for extended periods (up to 10–12 hours)
• Frequent bending, kneeling, pushing, pulling, and overhead reaching
• Ability to lift and carry up to 50 lbs. regularly
• Comfortable working in various weather conditions (heat, cold, rain, indoor/outdoor environments)

The Raider Image provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.