Administrative Manager

New Hampshire Legal Assistance (NHLA) seeks a full-time Administrative Manager for our Manchester, NH office. The Administrative Manager has responsibility for office administration, legal secretarial support for attorney and paralegal colleagues, and client relations including intake. This is an in-person position, with occasional remote work as needed (for example, due to inclement weather). Some travel throughout New Hampshire is a requirement of this position (mileage reimbursement at the IRS rate is provided).

The desired start date for this position is as soon as possible, ideally by August 17, 2026. The application process is descNHLA is an Equal Opportunity Employer and complies strictly with all federal and state employment laws, as well as our anti-discrimination policy.

Administrative Manager Position Duties

• In conjunction with the Managing Attorney, serve as the primary administrative manager of NHLA’s Manchester office
• Maintain office supplies and coordinate facility maintenance
• Collaborate with NHLA attorneys and paralegal advocates to support preparation of correspondence, memoranda, court documents, presentations, and other documents
• Provide in-person and telephone reception, including greeting office visitors and handling telephone calls and email correspondence
• Process incoming and outgoing mail
• Support attorney and paralegal advocate work through tasks such as scheduling and file maintenance
• Conduct confidential interactions with NHLA clients by telephone and email, as well as in person
• Provide case preparation, litigation, and project support, including interactions with government agencies and other law firms
• If qualified, serve as an interpreter and translator as needed
• Occasionally provide coverage during the planned leaves of other administrative support staff in NHLA’s Concord and Portsmouth offices.

Candidate Qualifications and Competencies

• Fluency in a second language widely spoken in New Hampshire, in addition to English, strongly desired (candidates with this qualification are eligible for additional compensation of $1,500.00 per year)
• Previous administrative support/office management experience desired
• Previous legal secretarial experience desired
• Excellent attention to detail and organizational skills
• Excellent interpersonal and communication skills
• Current technology skills including demonstrated proficiency in Microsoft Office and Adobe
• Ability to travel occasionally, including to NHLA’s Portsmouth and Concord offices
• Commitment to serving people with low income and older adults and learning about poverty law; prior law-related work and/or knowledge of New Hampshire social services a plus

Position Salary/Benefits

This is a full-time, in-person position. Full-time is defined as 37.5 hours per week. This position is considered non-exempt for the purpose of federal wage/hour law.

The anticipated salary for the position depends on prior relevant work experience, expected to range from $26.15 per hour/$51,000 per year for candidates with 0 years of prior administrative support work experience, to $27.45 per hour/$53,526 per year for candidates with 5 years of experience, to $29.07 per hour/$56,684 per year for candidates with 10 years of experience. The position is eligible for the NHLA employee benefits package including medical/dental insurance, retirement plan, and generous paid time off.

How to Apply

By July 6th at 5 PM, please send your resume with a cover email summarizing your interest in the position and your qualifications to: ***email_hidden***. Applications that do not include a cover email, or applications submitted other than by email, will not be considered. We strongly encourage you to use your cover email to demonstrate your professional writing skills and showcase your overall qualifications.

In your cover email, please share anything that will help us communicate respectfully with you, any communication access needs or reasonable accommodations requested during the hiring process, or any other relevant information.

Application Process and Timeline

NHLA will appoint an Interview Committee including 2-3 NHLA staff members and the NHLA Human Resources Manager. NHLA occasionally asks people who are not NHLA staff members to serve on an Interview Committee.

We expect the Interview Committee to conduct first interviews with no more than 5 candidates. Interviews are 45 minutes in duration and typically scheduled between 9 AM and 5 PM on weekdays. We can accommodate

other scheduling preferences if necessary. Candidates selected for first interviews will receive a list of the interview questions at least 24 hours in advance. No other questions will be asked at the interview, but it is possible that not all questions will be asked if we run out of time. We will leave at least 10 minutes for candidate questions at the conclusion of the interview. For candidates who speak a language in addition to English, a portion of the interview may be conducted in that language, with interpretation provided for other participants as needed.

The Interview Committee will recommend no more than 2 finalist candidates to the Executive Director for second interviews. Second interviews are 30 minutes or shorter in duration and typically scheduled between 9 AM and 5 PM on weekdays. We can accommodate other scheduling preferences if necessary. The Executive Director may conduct the second interview alone or with 1 other NHLA staff member, who may be a member of the Interview Committee. Questions are not provided in advance for second interviews. We will leave at least 10 minutes for candidate questions.

After the second interview, we will ask a single finalist candidate to provide 3 references and a writing sample of no more than 5 pages. We will contact the 3 references as quickly as possible, asking all references the same questions. Candidates with disabilities who wish to request reasonable accommodations should they be offered the position are invited to request them, in writing, at this stage of the process. We may also ask candidates to complete a brief writing assignment designed to test writing skills, intended to take no more than one hour to complete, for which candidates will be compensated $50.00.

Based on information gathered in the entire hiring process, we will make an offer to a single candidate with salary and benefits information. The offer is contingent on completion of a criminal record background check as well as a records check through the New Hampshire Department of Health and Human Services Bureau of Adult and Aging Care Services State Registry. Not all criminal convictions are disqualifying.

Once a candidate has accepted the position, we will notify all candidates who had a first interview (or a first and second interview) that they have not been selected for the position.

Please note that NHLA does not expect to receive thank you notes from candidates selected for first or second interviews and does not place any weight in the hiring process on receiving (or not receiving) thank you notes.

About New Hampshire Legal Assistance

NHLA is a statewide nonprofit law firm that helps low-income and older individuals and families with civil legal problems that impact their basic needs, such as housing, economic security, and safety from violence. As a civil legal aid provider, we represent clients in all of New Hampshire’s state and federal courts, as well as before administrative agencies. We advocate for low-income and older people in the New Hampshire Legislature and offer training and education to our client communities as well as fellow service providers. NHLA is a cornerstone New Hampshire nonprofit in our 55th year of operation.