Strategic Operations Assistant

Why Threadfellows?

At Threadfellows, we never go alone; we explore together. If you want to work with people who know that together, we can accomplish anything and have a “we can deal with that” attitude, then Threadfellows is your place. Creative, helpful, thoughtful, working together as a community. “I wish I worked there!” is what our friends and family say when they hear about our workday. At Threadfellows, we have ping pong tournaments, lunchtime grill outs, and an annual office Olympics. As a young growing business, we have the spirit of a start up with the experience of a large organization. Here, your coworkers become your friends and a second family vs. just someone you see each day at work. We are a small team of professionals who care as much about our team as we do about growing our small business into the first place companies look to for all their apparel and accessory needs. We are looking to add new members who want to have fun, are excited to learn, are problem solvers, want to be a part of growing something great, have the highest levels of integrity, truly take pride in doing the job right, care about others and the planet, all while being driven to help us continue to grow.

Our Company

Threadfellows is an online based corporate apparel and accessory company that focuses on dressing businesses in the highest quality brand name apparel. We partner with brands like Patagonia, Columbia, TravisMathew, Under Armour, Fjallraven, and many more. We care about giving back. We are committed to giving 1% of our net revenue to fund eco-friendly, earth-conscious causes and organizations around the globe through 1% for the Planet. Our goal is to disrupt our industry with a cutting edge go to market strategy and thinking of things differently. We thrive on exceeding the expectations of every customer we serve. We are devoted to our customers’ success; it defines our success. We work with bold brands, deliver exceptional customer experience, offer industry leading in-house decoration, and provide our employees a rewarding work experience. We stand out from the crowd and operate with the utmost integrity. To learn more about our company, visit https://threadfellows.com

How You Will Contribute to our Team

Responsibilities

• Assist with maintaining accurate operational related data

• Coordinate shipping notifications to customers and decoration partners

• Manage email responses to Warehouse Operations, Customer Care, and Strategic Operations to resolve order exceptions and operational issues

• Prepare and maintain reports, visual boards, and spreadsheets to ensure operational efficiency

• Track, research, and maintain order, production, and shipping related updates across suppliers and decorators

• Assist with inventory management activities including inventory adjustments, returns, and cycle count support

• Support additional sourcing, strategic operations, warehouse, and operations activities as needed

Preferred Qualifications

• Strong organizational skills with a high attention to detail and accuracy

• Ability to prioritize multiple tasks in a fast-paced environment independently

• Microsoft Office experience with an emphasis on Excel and Outlook

• Strong written and verbal communication skills

• Ability to learn new systems and processes quickly

• 1+ years of experience in operations, purchasing, inventory, logistics, customer service. Research, clerical, or administrative support preferred

Why You are Right for this Role at Threadfellows

• You can adapt quickly to changing priorities and business needs

• You are proactive and communicate effectively

• You enjoy solving problems and helping teams stay organized

• You are highly organized and detail oriented

• You enjoy working collaboratively with cross-functional teams

• You want to grow and continuously improve within a fast-paced business

• You take pride in accuracy, follow-through, and doing things the right way

• You thrive in a role with variety and changing priorities

Hourly Range: $17.00 - $22.00, negotiable based upon experience

To apply, please email your resume to ***email_hidden***