Records Specialist
Inside Higher Ed
Posting Number
S0695
Classification Title
Student Services Specialist
Overall Position Competency
Journey
Working Title
Records Specialist
Position Number
000403
Flsa
Non-Exempt
NC Salary Grade Equivalency
GN 07 (For employment/re-employment priority purposes only)
Recruitment Range
$42,000-$45,000
Position Summary
The Records Specialist focuses on the processes and accuracy of student records and the student experience as it relates to their record. This includes assisting with the management of student files and digitization efforts in the institution’s imagining system (SoftDocs Etrieve).
This position serves as the point person for major/minor declaration processing, advisor assignments, the NC residency system (RDS), UNC Language Exchange, personal information updates such as legal name changes, transcript requests, and enrollment and degree verification requests. Assists students as needed via email, phone, and one-on-one meetings.
Another important duty is sharing in the management of the office email account. This is often the initial point of contact to the University for a number of constituents (student, parents, prospective students, alumni, faculty/staff, and the public) and requires a high level of customer service. Other duties include Registrar Forms processing; Serves as a backup for transfer articulation when needed; Assists in the day-to-day functions of the Office of the Registrar and performs other duties as assigned.
Division
Academic Affairs
Department
Registrar's Office
Full-Time / Part- Time
Full-Time
Months Per Year
12 Months
Time Limited Position
No
If Time-limited, Length Of Assignment
Not Applicable
Minimum Qualifications Notice
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Minimum Education/Experience/Skills
Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Knowledge, Skills, And Abilities
- Ability to work well with the public
- Ability to multi-task in a detail oriented workplace
- Knowledge of BANNER Student Information Systems
- Knowledge of Microsoft Office, and Google platform
Work Schedule And Hours
Typical office hours are Monday- Friday from 8:00 a.m. to 5:00 p.m. Additional hours may be needed on evenings and weekends to meet the needs of the department.
Competency Profile
http://oshr.nc.gov/state-employee-resources/classification-compensation/comp-profiles
Special Instructions Summary
To be considered, you must apply online.
Applicants may attach a cover letter and current resume
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Must have a valid state-issued driver’s license.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Posting Date
06/16/2026
Closing Date
07/07/2026
Open Until Filled
No
Background/E-Verify
UNC Asheville uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
University Safety
The UNC Asheville Annual Safety Report is available online at UNCA Safety Report. For more information please contact the Assistant Vice Chancelor for Institutional Integrity & Access/Clery Act Compliance Officer at (828) 232-5658 or email ***email_hidden*** . The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
