Administrative Support

Job Title: Administrative Support

Location: Tampa, Florida

Job Type: Full-Time

Salary: $40,000-$50,000/ Annual

About HemWell MD

HemWell MD is a medical technology company that transforms hemorrhoid care through a proprietary, non-invasive treatment that is fast, effective, and painless. We partner with physicians across the country to deliver consistent results, comprehensive training, and outstanding patient outcomes. As we grow our national footprint, we need sharp, reliable people behind the scenes keeping our operations running smoothly.

About the Role

We are looking for a motivated Administrative Support with an interest in medical device or medical operations to help anchor our internal operations. This is not a generic admin role — you will be a key contributor who keeps our day-to-day organized, supports physician partners when issues arise, and grows into a vital part of our team. If you are organized, eager to learn, comfortable in a fast-moving environment, and excited to be trained and grow with the team, we want to hear from you.

Responsibilities

• Manage day-to-day internal operations including scheduling, communications, and document management
• Document common issues and resolutions to build out internal support resources and a shared knowledge base
• Serve as a primary point of contact for physician offices and provider partners — guiding them through troubleshooting steps, answering procedural questions, and resolving issues with professionalism and patience
• Maintain accurate financial records, process invoices, and support billing workflows
• Comfortable working in a CRM system (entering data, managing contacts, running reports)
• Proficiency in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint
• Coordinate with vendors, physician partners, and internal team members with professionalism and speed
• Prepare reports, memos, and correspondence; maintain organized digital and physical filing systems
• Handle confidential patient and business information with discretion and in compliance with HIPAA standards
• Highly organized with strong follow-through; you don’t let things fall through the cracks
• Self-directed and dependable — you manage your workload without constant oversight
• Manage office supply inventory and place orders as needed
• Support leadership with administrative tasks and step in wherever the team needs you

Qualifications

• 2+ years of administrative or operations experience in a healthcare, medical, or clinical setting — this is strongly preferred, not optional
• Hands-on experience with QuickBooks for invoicing, expense tracking, or financial recordkeeping
• Comfortable working in a CRM system (entering data, managing contacts, running reports)
• Proficiency in Microsoft Office Suite: Word, Excel, Outlook, and PowerPoint
• Exceptional written and verbal communication — you represent us professionally in every interaction
• Highly organized with strong follow-through; you don't let things fall through the cracks
• Self-directed and dependable — you manage your workload without constant oversight
• High school diploma required; Associate or bachelor's degree preferred

Preferred but not required

• Experience supporting a small or growing healthcare / Medical Device Manufacturing company
• Experience in a helpdesk, patient services, or provider support role
• Experience with QuickBooks and CRM systems
• Familiarity with EHR/EMR systems or medical billing workflows

How to Apply

• Please send your resume and a brief cover letter to ***email_hidden***. In your cover letter, please highlight your healthcare admin experience, any hands-on work with QuickBooks or CRM tools, and examples of support or troubleshooting you’ve handled. We look forward to hearing from you.