Director of Food & Beverage
PMI Entertainment Group
JOB REQUIREMENTS: Description Job Title: Director of Food & Beverage
Department: Food & Beverage Reports to: President, PMI Supervises
Others: Yes DOL Status: Full-Time Exemption Status: Salaried; Exempt
General Summary: Responsible for overall generation and management of
PMI Entertainment Group's food and beverage operations for the
multi-use complex. This includes revenue maximization, cost of sales and
expense control. Drives food and beverage offerings to host events from
receptions to corporate meetings and banquets to trade shows, concerts,
sporting events, and other entertainment. Job Duties: Demonstrates and
embodies the PMI Entertainment Group Culture and Customer Service
values. Communicates and promotes PMI's culture and values; Provides
hands-on leadership and direction to department staff; Serves as a
leadership role model and creates an exceptional employment experience
for PMI's staff. Maximizes PMI's revenue and operational excellence
through implementation and oversight of systems and policies.
Contributes to the efficient operation of the business unit by
partnering with all levels of management. Monitors and ensures all
aspects of operations are completed in an efficient and effective
manner. Develops and implements business strategies for enhancing
operations and for driving and maximizing revenue through implementation
and oversight of systems and policies. Creates an environment where
exceptional service quality and well-executed patron experiences are
delivered to each guest, supporting PMI's goal of exceptional customer
satisfaction. Initiates action plans relating to food and beverage
service, standards, supply management, and sanitation compliance. Owns
oversight of food and beverage concepts to include design, branding,
physical layouts, proposed capital expenditures and initiative
development/deployment. Directs and provides proper oversight to ensure
proper financial success in the areas of revenue goals, managing
expenses, controlling labor costs, and guest satisfaction. Maintains and
strengthens vendor relationships; partnering with vendors to grow food
and beverage revenue while ensuring relationships remain positive,
productive, and profitable. Monitors and confirms that negotiated
pricing is honored. Presents creative and market driven menu items and
concepts to ensure operation is kept fresh and on leading edge of
industry standards and trend. Consistently upgrades food quality,
beverage service, product, efficiency, and presentation. Partners at a
strategic and operational level with marketing, sales, and catering to
expand brand awareness and reputation while driving revenue. Drives the
necessary staffing levels, food and beverage cost controls, and payroll
compliance to maximize profit and expected levels of service. Remains
current with industry developments and competition. Reviews and analyzes
budget and financial reports, monitors performance, addresses concerns,
and initiates action plans. Complies with federal, state, and local
health and sanitation regulations and department sanitation procedures
as evidenced through local health department and third-party audits.
Actively encourages direct report team to leverage enterprise and
organizational resources to drive better customer experiences, value,
and satisfaction. Oversees and facilitates attainment of team goals and
objectives. Supports training, development, and other professional
growth opportunities; manages individual and team performance through
coaching, feedback, and performance management discussions. Performs all
other duties as requested. Responsible for following, observing, and
participating in all company related safety programs, procedures, and
training as well as reporting potentially unsafe conditions. Maintains a
neat, clean appearance and courteous communication with business
Contacts And Public. Qualifications Knowledge, Skills And Abilities
Require : Knowledge of F&B Management or Business Management at a level
normally acquired through completion of a bachelor's degree in a
related field. 4-6 years of previous leadership experience in a complex
food service environment. Significant expertise in food and beverage
management with emphasis in a high stress, fast-paced environment. Up to
date certifications for safe food handling and responsible alcoholic
beverage service. Demonstrated financial acumen with strong background
in P&L management; experience developing operating budgets, and
established history of meeting or exceeding established financial
objectives. Exceptional computer skills and familiarity with POS
systems. Excellent interpersonal skills to effectively communicate
Information To Employees Of All Levels. Organizational Skills Required
to set priorities and the ability to effectively schedule time and meet
deadlines. Must be available to work some nights, weekends, and early
mornings based on Company event schedule. Must be able to operate a
computer and standard office equipment such as calculator, copy machine,
laminator, etc. Other Expectations: Ability to give, receive and analyze
information, formulate work plans, prepare written materials, and
articulate goals and action plans. Requires public contact and excellent
interpersonal skills. Must be mentally adaptable and flexible in dealing
with daily workload and a variety of people. Frequent mobility and/or
sitting or standing required for extended periods of time. Requires
eye-hand coordination and manual dexterity sufficient to operate a
computer and standard office equipment. Requires hearing within normal
range and eyesight correctable to 20/20 to read communications, reports,
and computer terminals. PMI Entertainment Group is an Affirmative
Action, Equal Opportunity Employer ***** APPLICATION INSTRUCTIONS:
Mail a Rsum: PMI Entertainment Group 1901 S. Oneida Street Green Bay, WI
54304 E-Mail a Rsum: ***email_hidden*** Fax a Rsum: 920-405-1261
Other: Mail, fax, or email resume to: PMI Entertainment Group Attn:
Human Resources Coordinator 1901 S. Oneida Street Green Bay, WI 54304 or
fax to: (920) 494-5566