HR Generalist

Tech Ridge

Full-Time

We are looking for an HR Generalist to be the dedicated day-to-day HR partner for our 100+ team members across multiple Central Texas locations. Reporting directly to the CEO for strategic direction, partnering with Operations leadership on day-to-day matters, and working closely alongside our Recruiter (Recruiting & HR Coordinator) and HR Admin, you are the senior operational HR voice on the team — the person team members come to with questions, concerns, and the day-to-day matters of their working lives. This is a people-first role. You’ll handle the conversations that matter — employee questions, benefits questions, leave administration, conflict intake, performance review coordination — with discretion, warmth, and the kind of follow-through that builds trust. Behind that, you’ll run the operational HR backbone: benefits administration, payroll support, onboarding and offboarding execution, compliance documentation, and HRIS hygiene. You’ll also provide functional coordination to the broader HR team, partnering with the Recruiter on talent flow and the HR Admin on operational priorities. HR at myDental runs as a team — no rigid silos. We pick up where teammates leave off and keep the function moving for our team, no matter what. As a 100% dentist-owned dental group guided by our CARES values (Compassion, Accountability, Resourcefulness, Engagement, and Strategic), myDental delivers the myDental Experience to thousands of families every week. Our people deliver that experience — and you’ll be the dedicated HR person taking care of them. If you’ve been waiting for an HR role where you actually know everyone, where the work is real, and where leadership listens — we want to talk.

Key Responsibilities

Serve as the trusted face of HR for our team — handle every conversation, question, and concern with discretion, warmth, and reliable follow-through

Build ongoing employee touchpoints — new-hire check-ins at 30, 60, and 90 days; regular site visits across all locations; standing 1:1s with Office Managers; and drop-in availability for team members who need a person to talk to

Lead employee relations and workplace incident management — concerns, complaints, conflicts, workplace injuries, HIPAA matters, and behavioral issues; listen, document, support, and escalate to Operations leadership when matters require formal investigation, disciplinary action, or legal review

Administer leave programs end-to-end — FMLA, ADA, parental, workers’ compensation — including paperwork, employee communication, and coordination with payroll and benefits

Coordinate performance management cycles — review schedules, paperwork, manager support, reminders, and development plan follow-through

Run benefits administration — health, dental, vision, 401(k), ancillary coverages — including open enrollment, vendor coordination, employee education, and the answers people need when they have benefits questions

Own onboarding and offboarding execution — partner with the Recruiter on new-hire experience, run Day-1 readiness, complete I-9/E-Verify, conduct exit interviews, and ensure final documentation is complete

Support payroll administration in partnership with the team responsible for processing — accurate employee data, timely changes, clean records

Own time clock administration — punch corrections, timesheet approval workflow, attendance tracking, PTO accrual management, and overtime monitoring; partner with Office Managers on staff scheduling matters tied to leave, PTO, and coverage

Maintain HRIS data integrity, employee files, and compliance documentation; ensure records are audit-ready and aligned with HIPAA, OSHA, FLSA, FMLA, ADA, and EEO standards

Lead culture building and engagement — team events, outings, recognition programs, anniversaries, all-hands moments, holiday gatherings, and the everyday rituals that strengthen our CARES culture and make myDental feel like myDental

Provide functional coordination across the HR team — partner with the Recruiter on candidate experience and hiring logistics, and with the HR Admin on operational priorities

Pick up where teammates leave off — cover their work when they’re out and do whatever keeps the HR function moving. HR at myDental runs as a team, not as siloed roles

Be a trusted resource on policy interpretation — help team members understand their benefits, time-off, and workplace expectations clearly and consistently

Champion the CARES culture in every interaction; identify employee trends from your touchpoints and surface them to Operations leadership

Position Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field preferred

2-4 years of HR experience as a Generalist, Coordinator, or Specialist

SHRM-CP, PHR, or aPHR certification a plus (not required)

Healthcare, dental, or multi-location workforce experience a plus

A high performer — sets a high bar and brings reliable follow-through to every interaction

Honest — tells the truth in employee conversations and in the moments that matter

In it for the long haul — looking for a stable HR home, not a stepping stone

A natural fit for our team — lives the CARES values, not just talks about them

High EQ — reads people, listens for what isn’t said, builds trust quickly with team members at every level

Warm and approachable — team members feel safe coming to you with anything

Direct but kind — can have hard conversations without becoming the adversary

Active listener — gives full attention, takes time to understand, asks thoughtful questions, doesn’t interrupt

Confidentiality and discretion — handles sensitive employee information with the trust the role demands

Highly organized — keeps dozens of moving pieces clean and current without dropping anything

Detail-oriented — accuracy matters in everything from benefits enrollment to FMLA paperwork

Reliable follow-through — when you say you’ll handle it, it gets handled

Calm under pressure — stays composed and helpful even when situations get sensitive

Working knowledge of HR administration: benefits, payroll concepts, leave administration, and compliance documentation

Familiarity with employment law basics (FLSA, FMLA, ADA, HIPAA, OSHA, EEO) — knows enough to spot issues and escalate appropriately

Comfortable with HRIS platforms, payroll systems, and benefits administration tools

Proficient with Microsoft Office Suite, especially Excel

Strong written and verbal communication — clear, warm, and professional with team members at every level

Spanish-English bilingual is a plus — we serve diverse communities across Central Texas

Must be able to travel to myDental locations across Central Texas as required by the role; reliable transportation required

Please note this job description is not designed to cover or contain a comprehensive list. Duties, responsibilities and activities may change at any time with or without notice

What We Offer

Competitive compensation based on experience

Health, dental, and vision insurance

401(k) plan

Paid time off and paid holidays

Real ownership of day-to-day HR — the people, the systems, and the outcomes

Direct partnership with the CEO and visibility across the organization

Modern HR tools and a supportive team to do the work well

Ongoing training and professional development — we invest in our people from Day 1

A clear path to grow into HR Manager or specialty HR roles inside a growing multi-location organization

A supportive, collaborative team that genuinely enjoys coming to work

The opportunity to be the dedicated HR person at a 100% dentist-owned organization that cares deeply about its team

Our Core Values

Compassion: We listen attentively and respond with care to the needs of our patients, fostering an environment where everyone feels supported and valued.

Accountability: We hold ourselves to the highest standards of professionalism and clinical excellence, ensuring that we deliver on our promises to patients and team members alike.

Resourcefulness: We are innovative and efficient, continuously seeking smarter ways to meet the challenges of dental care and exceed expectations.

Engagement: We believe in the power of active involvement and open communication, both within our teams and with our patients, to ensure that every interaction is meaningful.

Strategic: We are forward-thinking, planning meticulously to anticipate the needs of our patients and adapt to the ever-evolving world of healthcare.

Job Type: Full-time

Schedule

8 hour shift

Monday to Friday

Join a Team That Cares About You

If you’re ready to bring positivity, professionalism, and purpose to your career, apply today to become a HR Generalist at myDental. Let’s make a real difference together ‘ one patient at a time.

Locations

Tech Ridge, Austin

Ready to take the next step? Fill out the form and upload your resume. We review every application and will be in touch if your experience looks like a great fit.

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