Digital Literacy Intern

Overview

Since 2012, United Way of Utah County’s Digital Literacy program has worked to close the digital divide by providing free training to Utah County residents. With support from community partners, cities, and local organizations, we’ve equipped hundreds of residents with essential computer skills, job application expertise, and the confidence to navigate today’s technology-driven world.

As our Digital Literacy Intern, you’ll help keep this program running and growing, supporting instructors and students in the classroom, maintaining our computer inventory, and helping us reach new volunteers and students through community outreach and marketing.

Duties & Responsibilities

Volunteer Outreach & Engagement:

• Attend classes throughout the semester to provide support to instructors and document challenges and successes to help inform future program adjustments
• Gather volunteer feedback and document challenges to improve curriculum and support systems

Student Enrollment & Curriculum Development:

• Monitor student enrollment and progress using digital tracking systems
• Conduct check-ins and surveys with students to assess class progress and needs
• Help update and refine curriculum to better serve students

Computer Inventory Management:

• Help refine and maintain our computer inventory system
• Organize, test, and prepare computers in our inventory for program graduates

Marketing & Community Outreach:

• Capture photos and collect student success stories for use in marketing materials and donor communications
• Represent the program at schools, local fairs, festivals to recruit volunteers and students

Qualifications

• Valid driver’s license and access to a personal vehicle for use during working hours
• Proficiency in Microsoft Office Suite; willingness to learn new software
• Strong organizational and project management skills
• Excellent interpersonal, verbal, and written communication skills
• Ability to work effectively with people from diverse backgrounds
• Experience in community outreach, education, or nonprofit work is a plus
• Spanish language skills is a plus

Position Details

Schedule: 10-20 hours/week (afternoon and evening hours)

Duration: September-December

Location: in-person

Compensation: unpaid

Other Benefits:

• Eligible for internship credit through your university
• Mileage reimbursement for work-related travel
• Hands-on nonprofit experience across volunteer management, data systems, and community outreach
• Mentorship and professional references from United Way staff
• Direct, visible impact on a program that serves hundreds of Utah County families each year

To Apply

• Please email a resume to Erika at ***email_hidden***.