Inside Sales Representative- Part-Time

Tampa Bay Sun FC

Reports To: Director of Revenue

Department: Revenue / Ticketing & Partnerships

Who are the Tampa Bay Sun FC?

Tampa Bay Sun FC is Tampa Bay’s women’s professional soccer team competing in the USL Gainbridge Super League. As the only women’s professional team in Tampa Bay, the club is committed to growing the game, building a passionate fan base, and creating a first-class matchday experience for our supporters, partners, and community.

About the Role

The Inside Sales Representative position with Tampa Bay Sun FC focuses on outbound sales, lead generation, and servicing existing season ticket member accounts. This role will sell a full menu of ticket products, including full season memberships, half season plans, flex plans, group outings, and premium experiences.

The ideal candidate is motivated, organized, coachable, and eager to grow a career in sports sales. This position requires a strong work ethic, positive attitude, and flexibility to work evenings, weekends, events, and matchdays.

This role is designed to provide hands-on sales experience, professional development, and a pathway to future growth within Tampa Bay Sun FC and the sports industry.

Duties/Responsibilities

Responsible for selling Tampa Bay Sun FC ticket inventory, including:

  • Identifying quality leads and prospects for season memberships, half season plans, flex plans, group outings, and premium experiences.
  • Making daily outbound sales calls and emails to new prospects, past buyers, group leaders, and existing leads.
  • Providing excellent customer service to current season ticket members, buyers, and prospective clients.
  • Building and maintaining strong relationships with fans, clients, local businesses, and community groups.
  • Achieving monthly and yearly revenue goals set by leadership.
  • Maintaining accurate notes, activity, and pipeline updates in the CRM.
  • Supporting retention, renewals, referrals, and upsell opportunities.
  • Performing matchday responsibilities, including client entertainment, sales tables, fan engagement, and select matchday shifts.
  • Representing Tampa Bay Sun FC professionally at community events, networking opportunities, and club events.
  • Performing other duties as assigned.

Required Skills/Abilities

  • Excellent interpersonal, communication, and customer service skills.
  • Highly organized with strong attention to detail.
  • Comfortable making outbound calls and speaking with new prospects.
  • Familiarity with the sales process, relationship-building, and objection handling.
  • Strong problem-solving skills and ability to adapt quickly.
  • Ability to work well in a fast-paced, team-oriented environment.
  • Proficient with Microsoft Office, CRM systems, and related sales tools.
  • Positive attitude and willingness to learn, grow, and be coached.

Education and Experience

  • Bachelor’s degree required.
  • Previous sales, customer service, or sports industry experience preferred.
  • Prior ticket sales experience is a plus, but not required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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