Print and Mail Services Clerk

Position Title: Print and Mail Services Clerk

Pay Rate : PL 1

$43,300 – $48,100

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.

Category/Shift

Salaried, Non-Exempt, Full-Time

Physical Location

6400 Poplar Avenue

Memphis, TN 38197

The Job You Will Perform

• Review incoming print jobs with customers to ensure files are print-ready (adjust as needed), establish reasonable deadlines, and schedule jobs to ensure all work is completed within those deadlines.

• Able to handle multiple orders and prioritize workload based on operational equipment and deadlines.

• Familiar with Adobe Acrobat and/or Microsoft Office and Fiery Command WorkStation software.

• Operate high-volume digital printers and wide format inkjet printers to complete customer orders.

• Perform preventive and routine maintenance on all equipment (print and mail) to ensure it remains in peak running condition.

• Perform quality control inspections of all printed output to ensure each job meets quality standards and meets customer expectations.

• Maintain print requisition records in SharePoint database, including acknowledgement and completion of orders.

• Perform bindery/finishing processes when required by print requisitions such as cutting, folding, scoring, laminating, padding, spiral binding, etc.

• Receive, process, and deliver incoming mail and packages from USPS, FedEx, UPS, etc.

• Operate postage meters for USPS mailing also use UPS WorldShip and/or FedEx Ship Manager for outgoing items.

• Operate x-ray equipment on all incoming mail and packages for security threats.

• Keep daily records for all incoming and outgoing items for recording purposes.

• Work safely, use proper personal protective equipment (PPE) and inspect areas for safety hazards.

• Regular and consistent on-site attendance is required.

• Perform other duties as assigned.

The Skills You Will Bring

• High School Diploma or GED equivalent required. Some college or vocational training preferred.

• Prior experience in print and bindery operations preferred.

• Must have basic math skills, working with decimals and fractions

• Basic to intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.) preferred.

• Basic to intermediate knowledge of Adobe Acrobat preferred.

• Prior experience and/or knowledge in mail center operations.

• Strong written and verbal communication skills.

• Organization and prioritization skills.

• Must be able to lift and/or carry up to 70lbs.

• Must be able to push/pull using a cart or hand truck up to 500lbs.

• Must be able to stand and/or walk up to 6.5 hours per day.

Competencies

• Customer Focus

• Tech Savvy

• Action Oriented

• Interpersonal Savvy

• Communicates Effectively