Barista
Unscripted Durham
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
- Prepare and serve a range of coffee beverages, including espresso, cappuccinos, lattes, and specialty drinks, while maintaining consistent taste and presentation standards.
- Greet customers in a friendly and welcoming manner, providing exceptional customer service at all times.
- Take customer orders accurately and efficiently, and handle cash transactions or operate the POS system.
- Maintain a clean and organized workspace, including coffee preparation areas, equipment, coffee condiment stations, and dining areas.
- Follow proper food safety and sanitation procedures to ensure the safety and well-being of customers and colleagues.
- Stay up to date with coffee industry trends, including new blends, brewing methods, and flavor profiles, and make recommendations to customers.
- Assist in restocking inventory, tracking supplies, and placing orders as needed.
- Collaborate with team members to ensure smooth operations and contribute to a positive work environment.
- To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
- Portrays a positive friendly and professional attitude at all times, always smiles and greets guests warmly and genuinely
- Provides professional and exceptional food and beverage service
- Properly executes closing procedures
- Completes closing side work for specific table sections
- All other tasks and duties as assigned
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal communication skills
- Ability to stand for long periods of time
- Ability to lift, pull, and push a moderate weight (about 25 pounds)
- Must be able to work a flexible schedule, including weekends and holidays