Office Coordinator

COMPANY OVERVIEW

Industrial Metal Supply, founded in 1948, is a leading metals distributor with seven locations serving California and Arizona. We are entering an exciting new growth phase as we strive to further expand our brand awareness while enhancing our customer experience. IMS is committed to safety, quality, reliability, and operational excellence across all areas of the business.

POSITION OVERVIEW

Provides professional office clerical support performing a variety of basic office tasks. Demonstrates consistently polite,

courteous, and professional interpersonal communication skills with colleagues and the public, both in person and via the

telephone. Assists with other routine needs as a valuable administrative team member. Provides exceptional customer

service. Performs related work as required.

RESPONSIBILITIES AND DUTIES

• Consistently provides exceptional customer service through individual commitment and actions, and collaboration

with coworkers.

• Accurately records, scans, files and otherwise manages a variety of documents in an efficient and time manner.

• Assists coworkers with clerical duties as needed.

• Responds to customer requests promptly, providing needed or requested documents.

• Performs basic office receptionist duties.

• Enters data accurately on a keyboard and uses a 10-key by touch.

• Creates required billing, Return Goods Authorization (RGA), and other documents accurately and efficiently

• Carefully and properly labels and stores files and related documents for scanning and short and long-term storage.

• Administers payments, daily store transaction records, and vendor invoices as necessary.

• Cross-trains as warranted to assist in other areas.

• Processes and distributes mail and orders office supplies as needed.

• Performs a variety of errands when needed, including providing backup support and training to other members of

the department.

• Assists other office staff with various month-end reports when needed.

• Maintains good housekeeping in related work areas with cleanliness and safety in mind.

LIFE AT IMS

The Company strongly believes that the more diverse our team, the better our work will be. We are committed to equal opportunity employment and celebrates inclusion in all circumstances. As an employee, you can expect:

• A supportive, inclusive atmosphere on a team that values your contributions.
• An attractive and competitive compensation package.
• Opportunities for growth and development via work experience and offerings from our HR/People Resources team and Learning and Development program.
• Frequent in-office events, lunch and learns, volunteer opportunities, and more.
• A generous and well-rounded benefits program featuring Vacation, Sick Leave, comprehensive medical benefits, retirement plans, tuition reimbursement,401k with company match, and much more

The Company believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. Therefore, this job description is designed to outline primary duties, qualifications and job scope, but not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors and to pursue individual career growth.