Director - Cloud Platform Engineering

Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week.

Technical Summary

Great platforms are invisible-until you realize how much they unlock. This team takes raw cloud capability and turns it into services KP teams can actually use, fast. If you like owning products end to end and seeing them go live in the hands of real users, you'll feel at home here.

The Cloud Platform Engineering team turns cloud platform products into consumable enterprise services. This includes consulting, onboarding, product ownership, automation, release delivery, platform operations, and new service / fearure enablement-with a focus on Azure services, including cloud data, analytics and AI offerings. We enable and support secure, resilient delivery of these capabilities across KP application, analytics, and platform teams, automating self-service consumption so adoption scales.

This director-level position leads that team and is project- and delivery-facing. You'll work across internal KP teams, infrastructure, architecture, security, vendors, and business leaders to translate requirements into stable, supportable solutions and lead them through the full lifecycle-development, testing, release, deployment, adoption, and ongoing support. You'll also own portfolios of technical capabilities and accountability for service operation, including incident, change, and release management, from inception through deprecation.

Job Summary

This managing level employee is responsible for overseeing the management of multiple application portfolios, directing and overseeing technical teams, and for directing teams through all software development lifecycle phases.

Essential Responsibilities

• Directs the operation of multiple units and/or departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; and ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies.
• Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business objectives and results.
• As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
• Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.
• Ensures the provision of appropriate resources to address systems incident support and troubleshooting.
• Oversees the review and implementation of recommendations of technical solutions across multiple functions.
• Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs, code modules, stable application systems, and software solutions by building and maintaining partnerships with Business Analyst and IT leadership to ensure team members understand business needs and functional specifications.
• Oversees the management of multiple application portfolios and/or provides resources in support of those portfolios by leveraging partnerships with IT teams (for example, Operations, Infrastructure, Architecture, Quality Assurance, Business Analysts), vendors, and business leaders to ensure adherence of written code to company standards.
• Oversees efforts to ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs.
• Provides oversight throughout the release schedule of business and enterprise software solutions to ensure successful deployment.
• Ensures appropriate guidance and mentoring is provided to other technical resources in the application development process.
• Oversees the technical management of vendors (e.g., offshore, application, service).
• Directs teams through all software development lifecycle phases by ensuring that teams understand and adhere to company methodology, policies, standards, and controls.
• Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification.
• Oversees the development, configuration, and modification of integrated business and/or enterprise application solutions by providing leadership in the design and coding of component-based applications.
• Oversees the management of resource requirements throughout the PLC.
• Directs and oversees the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion
• Analytical Skills
• Application Delivery Process
• Business Planning
• Business Planning / Rolling Estimate Process
• Client Focus
• Crisis Incident Management
• Cross Department Coordination
• Demonstrating Personal Flexibility
• Financial Plan Budgeting
• Getting Work Done Through Others
• Goal Setting
• Innovative Mindset
• Key Performance Indicators
• Managing Diverse Relationships
• Mentoring and Coaching
• Negotiation
• Organizational Skills
• Prioritization
• Product and Vendor Evaluation
• Relationship Building
• Requirements Elicitation & Analysis
• Technical Communication
• Vendor Management

Minimum Qualifications

• Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).
• Bachelors degree in Business Administration, Computer Science, CIS, Engineering, or related field and Minimum eight (8) years experience in corporate management, project management, IT consulting, or related field. Additional equivalent work experience may be substituted for the degree requirement.

Preferred Qualifications

• Three (3) years of work experience in a role requiring interaction with executive leadership (e.g., Vice President level and above)
• Two (2) years experience overseeing vendor relationships.

PrimaryLocation : North Carolina,Greensboro,Greensboro Administration

HoursPerWeek : 40

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri

WorkingHoursStart : 08:00 AM

WorkingHoursEnd : 05:00 PM

Job Schedule : Full-time

Job Type : Standard

Employee Status : Regular

Employee Group/Union Affiliation : NUE-IT-01|NUE|Non Union Employee

Job Level : Director/Senior Director

Job Category : Information Technology,Digital

Department : KPIT ADMIN - KPD CPE CPES - 9601

Travel : No

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.