Operations Supervisor

Company Description

Custom Cleaning and Management Services (CCMS) is a full-service cleaning company founded in 2004 Palm Beach County, Florida, and has grown steadily since then. The organization has become a trusted provider for construction, commercial and government clients across Broward, Palm Beach, Martin, St. Lucie, Brevard Counties, with an office located in Port Su Lucie and Jupiter in Florida and in McAllen Texas. CCMS continually refines its business model and services through careful observation, customer feedback, and openness to recommendations. The company emphasizes respect, high standards, and enthusiasm for delivering quality services. This commitment drives CCMS to consistently meet and exceed client expectations.

Role Description

The Operations Supervisor is a full-time, on-site role based in FL, responsible for overseeing daily cleaning operations and service delivery. This position involves supervising cleaning teams, assigning schedules and tasks, monitoring work quality, and ensuring compliance with company standards and safety procedures. The Operations Supervisor will coordinate resources, manage inventory and equipment, and respond to client requests or concerns in a timely and professional manner. The role includes tracking operational performance, identifying areas for improvement, and implementing process enhancements to support efficiency and client satisfaction. The Operations Supervisor will collaborate closely with general supervisor and management, provide clear communication to team members, and support training and development initiatives.

Qualifications

• Demonstrated Supervisory Skills, including team leadership, scheduling, and performance management.
• Experience in Operations and Operations Management within service, facilities, or cleaning environments.
• Strong Analytical Skills for assessing workflows, resolving problems, and optimizing processes.
• Effective Communication skills for interacting with clients, team members, and management.
• Knowledge of commercial and residential cleaning practices, safety regulations, and quality standards.
• Ability to work on-site in FL, with flexibility to adapt to changing operational needs.
• Proficiency with basic office software and tools for reporting, scheduling, and documentation.
• Previous experience in a supervisory or operations role; background in cleaning or facilities services is preferred. (not mandatory)
• High school diploma or equivalent required; additional education or certifications in management or operations are beneficial.

CCMS is looking for a proactive, organized, and professional team member to support our operations team.

Ideal candidate:

• Speaks and understands English
• Has own reliable vehicle
• Lives near West Palm Beach, Jupiter, Hobe Sound, Stuart, or surrounding areas
• Is willing to drive between job sites
• Can visit the main office in Port St. Lucie when needed
• Has good personal appearance and professional presentation
• Has basic computer skills
• Is organized, responsible, proactive, and team-oriented

Main duties:

• Field supervision and quality control visits
• Dispatching and scheduling coordination
• Client communication and service follow-up
• Employee and crew coordination
• Daily reports, photos, and operational documentation
• Materials, supplies, inventory, and equipment coordination
• Support during staffing shortages, emergencies, and special projects
• Among others.

This is a great opportunity for someone who enjoys working with people, solving problems, supporting field teams, and being part of a growing company.

Preferred living areas: West Palm Beach, Jupiter, Hobe Sound, Stuart, or nearby areas.

Interested candidates may contact us to apply.

How to contact us? Send the resume to: ***email_hidden*** and [email protected] You can call to 561 746 2700