Membership Engagement & Marketing Coordinator

Membership Engagement & Marketing Coordinator

Company: Visalia Chamber of Commerce

Classification: Non-Exempt Location: Visalia, CA (On-site)

Reports to: President & CEO Employment Type: Full-Time

About the Visalia Chamber of Commerce

For more than 125 years, the Visalia Chamber of Commerce has served as the voice of business — connecting, advocating, and promoting a vibrant local economy. We are passionate about helping businesses succeed, fostering leadership, and creating opportunities that strengthen our community. Our team works collaboratively to make a positive impact across Visalia and beyond.

Position Overview

The Membership Engagement & Marketing Coordinator is responsible for strengthening member relationships while supporting the Chamber's marketing and communication efforts. This position serves as one of the Chamber's primary relationship managers, ensuring members are connected to the full value of their investment while helping tell the Chamber's story through strategic marketing and communications.

Success in this role requires exceptional organization, attention to detail, strong communication skills, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is highly collaborative, thrives on building relationships, takes initiative, and can effectively prioritize competing deadlines while maintaining a high level of accuracy and professionalism.

This position is expected to work closely with every member of the Chamber team, delegate appropriate tasks, manage interns and volunteers effectively, and contribute to a collaborative office culture that provides exceptional service to our members and community.

Membership Engagement (60%)

· Serve as the primary point of contact for Chamber members to connect with membership benefits and services.

· Conduct regular member outreach through phone calls, emails, visits, and check-ins to ensure members are utilizing Chamber benefits.

· Assist with membership retention efforts and renewal campaigns.

· Assist with onboarding plans that ensure every new member understands and accesses Chamber benefits.

· Identify opportunities to connect members with events, committees, sponsorships, networking opportunities, and marketing resources.

· Assist in recruitment of prospective members.

· Maintain accurate CRM records and member communications.

· Collaborate with staff to ensure member needs are addressed promptly.

· Prioritize daily outreach activities while balancing event preparation and organizational deadlines.

· Assist with ribbon cuttings , Business After Hours, networking events, educational workshops, and community programs.

Marketing & Communications (40%)

· Develop and manage marketing campaigns to promote Chamber events, programs, and membership benefits.

· Create marketing content promoting Chamber programs, events, advocacy, and membership.

· Design graphics, flyers, and promotional materials consistent with Chamber branding.

· Manage social media, newsletters, website updates, and member communications.

· Write and edit content for press releases, blogs, and member spotlights.

· Track marketing metrics and engagement to evaluate campaign effectiveness.

· Capture photos and short videos at Chamber events for storytelling and promotional use.

Qualifications

· Associates-Bachelor’s degree in marketing, communications, business, or related field — or equivalent experience.

· 1–3 years of experience in marketing, public relations, membership, or customer engagement

· Excellent written and verbal communication skills with strong attention to detail.

· Proficiency with social media platforms, Canva or Adobe Creative Suite, website platforms, and email marketing tools (e.g., Constant Contact, Mailchimp).

Physical Requirements

• Must be able to lift and carry up to 25–30 pounds (e.g., event materials, banners, and supplies).
• Must be able to stand and move for extended periods during events or set-up/tear-down.
• Occasional work outside regular office hours for Chamber programs and community events is required.

Personal Attributes

· Team Player: Works collaboratively, communicates openly, and actively supports teammates to accomplish organizational goals.

· Highly Organized: Maintains organized systems, accurately tracks projects, and consistently follows through on commitments.

· Attention to Detail: Produces accurate work with minimal oversight while maintaining high quality standards.

· Prioritization: Effectively evaluates competing responsibilities and focuses on high-impact priorities.

· Multitasking: Successfully manages multiple projects and deadlines without sacrificing quality.

· Delegation: Recognizes when to involve teammates, interns, or volunteers to maximize organizational efficiency.

· Adaptability: Responds positively to changing priorities and organizational needs.

· Relationship Builder: Creates meaningful relationships with members, community partners, and colleagues.

· Professionalism: Represents the Chamber with integrity, enthusiasm, and a welcoming attitude in every interaction.

· Initiative: Takes ownership of responsibilities, anticipates needs, and proactively solves problems.

Compensation & Benefits

· Pay: $24 per hour

· Medical, dental, and vision insurance

· Paid holidays, vacation, sick leave, and birthday

· Retirement plan options

· Professional development opportunities

· Opportunity to make a meaningful difference in the local business community

Changes: This job description will be updated if duties and responsibilities change significantly. Job functions are subject to modification based on business necessity.

ADA/FEHA: Visalia Chamber of Commerce will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and California’s Fair Employment and Housing Act. If reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact Human Resources.

EEO: Visalia Chamber of Commerce is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs, without regard to any status or characteristic protected by local, state, or federal law, rules, or regulations. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At-Will Employment: I understand that my employment with the company is considered “at-will.” Neither the Company nor I am committed to continuing the employment relationship for any specific term. Either the Company or I may terminate the employment relationship at any time, with or without cause and with or without notice.

How to Apply

Please submit your application, cover letter, and resume to: ***email_hidden***

We are currently reviewing applications and conducting interviews for this position. The job will remain open until July 15, 2026, however, we encourage early applications.