HEALTH CARE TECHNICIAN IV - Residential Coordinator - Pueblo Regional Center.

Department Information

This position is open to current Colorado residents only.

Please note: This recruitment may be used to fill multiple vacancies

About Pueblo Regional Center

The Pueblo Regional Center (PRC) is one of three state-operated regional centers providing quality, specialized services and supports to individuals with developmental disabilities and mental health diagnoses. PRC manages 11 group homes throughout the Pueblo West community, licensed to serve 88 individuals. PRC provides 24/7 care and treatment in home-like settings, while offering habilitative services and supports in the areas of residential, day programming, therapies, and health and nutrition. Supervision over this position will come from the Program Services Coordinator (PSC).

Description Of Job

About the Position

This position ensures all residential programming is implemented in the home. This includes providing supervision, modeling, and coaching to direct support professionals. This position spends the majority of the time in the home ensuring the milieu of the home is operating to efficiency. This position works closely with the PSC to ensure the implementation of services is occurring within the correct guidelines.

Primary Job Duties

Individual Care/Communication/Unit Maintenance/Safety. Understands, promotes, and participates in the Home and Community Based Services Final Rule. Counsels individuals on behavior and medical care needs during group or one on one interactions per ID team direction. Collaborates with all investigations and other authorities as needed. Administer medications and treatments in accordance with physician order and Psychiatric Technician Act/Licensed Practical Nurse Practice Act. Can be pulled to cover any home/shift in the organization. Can be transferred to any home/shift in the organization to meet agency needs. Demonstrates knowledge of behavioral and therapeutic approaches. Advises individuals regarding self-care and problem solving. Provides supports, services and tools which will assist the individual in the determination of personal goals, as well as foster the maximization of personal growth, independence and productivity. Completes and turns in paperwork to include incident reports, injury on the job reports, debriefing paperwork, progress notes etc. Utilizes communication devices/cell phones, computers, electronics, inter/intranet, etc. correctly and per policies outlined by the Pueblo Regional Center. Addresses all complaints and resolving individual grievances at the home level. When a resident is placed in an agency-approved physical hold, follows policy, competencies, and procedure. Maintains strong and respectful communication skills between co-workers, management, individuals, and outside agencies/stakeholders. Corrects deficiencies as needed in a timely manner. Maintains the home in perpetual readiness for surveys. Maintains current knowledge and complies with policy and procedure in these areas. Attends mandatory meetings, to include supervisory meetings and house meetings, monthly and quarterly reviews.

Clinical Skill. Implements and trains in the following areas: physically lift, transport and/or position residents by using approved lifting techniques. Employs agency-approved verbal and physical techniques in addressing a behaviorally challenging resident. Documents outcomes of treatments and program implementation timely and accurately. Monitors and reports progress, maintenance and regression according to IP and ISSP. Safely operate a motor vehicle when transporting individuals to locations. Ensures safe transportation of individuals to work area, program area, medical appointments, court hearings and community activities, as well as taking an active part in vocational training. Assists individual with personal shopping; assists in ordering/purchasing supplies for the group home; follows Agency/State rules and policies and procedures; assures legal compliance with all purchases; and maintains agency mission. Participates in Interdisciplinary Team process, discussing individuals’ ISSPs (through goal and objective training, agency-approved verbal and physical techniques, direct contact and monitoring). Formulation of accurate information for assessments and formal reports for inclusion in the team process. Communicates to EOC, PSC, and RN regarding individual medical/behavior needs or changes. Ensures confidentiality of the medical record and information, conforming to HIPAA practices and procedures.

Supervision. Exercise supervision over the assigned home direct care staff (approx. 12), in the area of hiring, performance planning, performance evaluation and potential disciplinary actions. Works collaboratively with the scheduling department and implements regulatory compliance in conjunction with: DPA regulations; Personnel Rules; State Board of Nursing Practice Acts; HCBS-DD Waiver; Health Facilities and Emergency Medical Services Division (HFEMSD) of Department of Public Health (DPH); Centers for Medicare and Medicaid (CMS); CDHS Policies and Procedures; and other state and federal mandates. Manages staffing patterns to ensure a balance of all agency staff to meet the needs of the residents, work units and agency as a. Directly monitors, trains and observes direct report staff in areas of residential, day program and therapy needs; documents accordingly. Must be able to drive to work areas to provide this supervision and ancillary duties. Will formalize a supervision schedule, to provide objective feedback for professional growth. Will complete with accuracy Performance Management Plan with steps for professional improvements.

Fully understand all aspects of fundamental rights, including the right to be free from restraints and free of abuse; Responsible for promptly reporting to the appropriate administrative staff incidents or evidence of abuse or neglect. Position will communicate and interact positively and effectively with each person, visitors, family members, guardian, peers, and supervisors; and support an atmosphere which promotes a home environment.

Will have knowledge and ability to utilize and follow: Pharmacy Formulary, Treatment Plans, Infection Control Manual, Physicians Orders, Court orders, Environment of Care Manual, Centers for Medicare and Medicaid Services, Safety Data Sheets, Colorado State Personnel Procedure Manual, Affirmative Action policy, Colorado Worker's Compensation guidelines, Emergency Guides, ADA statutes, Colorado Alliance for the Mentally Ill recommendations, Residents Rights. Responsible for attending in-service training to meet own educational and mandatory training requirements-keeping current. Maintains required licensure and certifications. Responsible to remain current in mandatory trainings, computer based trainings, rosters, policies, procedures.

Quality Assurance Performance Improvement (QAPI). Maintains and follows Pueblo Regional Center’s procedures/forms/form instructions/resource sheets/computerized trainings/nursing groups/competencies/staff training. Participates in the QAPI process at the home and day program as directed by your leadership team. Utilizes the most current version of forms, policies, procedures, addendums, and form instructions. Ensures timely, accurate resident care documentation and participates in the QAPI process at the house level as directed by your supervisor. Documents changes in individuals’ condition and significant events identified in team notes, ensures medical conditions are identified and followed up occurs, follow the individual support plans and well as the individual behavior support plans. Documents all information objectively and accurately. Provides documentation that is descriptive, objective and person centered focused. Reflects the reason for admission, individual’s goals, interventions and outcomes are apparent. Will follow up and correct errors. Correctly perform transcription, utilize the correct and most current version of forms, follows policies/procedures/addendum/form/form instructions/ State Board of Nursing/Psychiatric Technician Act/ Licensed Practical Nurse Practice Act.

• Other Duties as Assigned

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a pro-rated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Education/Licensure/Certification/Experience

• High school diploma or General Education Diploma (GED)
• Three (3) years of experience in an occupational field related to the work assigned to the position

Substitutions

Additional appropriate education will substitute for the required experience on a year-for-year basis

Special Qualifications

• Colorado LPT-DD, LPT-MI, LPN, or QMAP with check off completed by Designated Regional Center representative or earn QMAP within 3 months of hiring into this position. Licensure must be valid, current, and unrestricted and remain so throughout employment.

Preferred Qualifications

• Experience working with individuals with Intellectual/Developmental Disabilities.
• Experience working with individuals with a mental health diagnosis.
• Experience providing person-centered services.
• Working knowledge of HIPAA rules and regulations.
• Experience training, mentoring, and/or supervising healthcare staff.
• Experience working in a 24/7 healthcare facility.
• Great work performance and good work history.
• Great computer skills to include google analytic.
• Serve as a team player and flexible to change.
• Relevant years of state service experience.

Conditions Of Employment

• Full Background CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Motor Vehicle Check , if the employee will drive a state-owned vehicle, either in an on-going capacity while performing their normal day-to-day job duties OR on occasion for training/meetings/client visits/etc.
• Must possess a valid, non-restricted Colorado Driver’s License.
• Shift Work- PRC is a 24/7 facility, and must be available to work any shift, any day and/or any area, to meet the agency needs.
• Travel – Position must travel to remote work sites and must utilize a State vehicle, if available. If not must utilize a personal vehicle and submit for mileage reimbursement. Position is required to use a State vehicle to transport individuals.
• Must demonstrate the ability to lift 100 lbs.+, bend, kneel, squat, etc., and perform behavioral interventions proficiently throughout employment
• Special Qualifications. Colorado LPT-DD, LPT-MI, LPN, or QMAP with check off completed by Designated Regional Center representative or earn QMAP within 3 months of hiring into this position. Licensure must be valid, current, and unrestricted and remain so throughout employment.
• Disclose that information on the application.
• Explain why the prior termination or resignation should not disqualify you from the current position.
• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
• Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form . Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.
• You can find the official appeal form here .
• You must be deliver the official appeal form to the State Personnel Board:
• By email (***email_hidden***), or
• Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
• Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
• Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact The State Personnel Board For Assistance

• At (303) 866-3300, or
• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

• How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)
• The Assessment Process

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• State of Colorado Employee BenefitHub Resource Center
• Employee Wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions
• *Some positions may qualify for the Public Service Loan Forgiveness Program .

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected] .

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.