General Manager

General Manager, HVAC Service Operations

South Florida | On-Site

LHH Recruitment Solutions is partnering with a leading commercial HVAC and mechanical services organization seeking an experienced General Manager to lead and grow a large-scale service operation in South Florida.

This is a high-impact leadership role responsible for service operations, financial performance, customer satisfaction, team development, safety, operational excellence, and strategic growth. The ideal candidate will have deep commercial HVAC service experience, strong P&L accountability, and a proven track record leading large service organizations within a mechanical contracting environment.

Responsibilities

• Lead service operations across a multi-market commercial HVAC service business
• Provide leadership to Service Managers, Supervisors, Dispatch, Customer Service, and support teams
• Drive operational excellence, workforce productivity, and customer satisfaction
• Own budgeting, forecasting, financial performance, and profitability objectives
• Monitor KPIs including labor utilization, backlog, service agreement performance, profitability, and operational efficiency
• Develop and mentor leadership teams and field personnel
• Partner with sales teams to drive maintenance agreement growth, repair revenue, and customer retention
• Build strong relationships with key customers and strategic accounts
• Lead process improvement and operational standardization initiatives
• Ensure safe, compliant, and efficient service operations

Non-Negotiable Requirements

• 10+ years of commercial HVAC service experience
• Experience within a mechanical contracting environment
• Service operations leadership experience
• Proven P&L ownership and financial accountability
• Experience managing Service Managers, Supervisors, Dispatch, and field teams
• Strong budgeting, forecasting, and KPI management experience
• Commercial HVAC service business growth experience
• Customer-facing leadership and account management skills
• Demonstrated team development and leadership success
• Ability to work on-site and support South Florida operations

Preferred Backgrounds

• Commercial HVAC Contractors
• Mechanical Contractors
• Building Services Organizations
• Facilities Services Providers
• Service Operations Organizations
• Commercial Building Systems Companies

Qualified candidates DM @ Bella Garcia from LHH for instant interview

or email

***email_hidden*** with resume