Front Office Representative

Company Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

Job Summary

We are seeking a professional and welcoming Front Office Representative to provide an exceptional first impression while supporting the daily operations of the front office. This role is ideal for individuals who are organized, customer-focused, and enjoy working in a professional environment.

Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Direct guests to the appropriate department or team member.
• Manage visitor check-in procedures and maintain accurate visitor records.
• Maintain a clean and organized front office area.
• Coordinate appointments and meeting schedules.
• Receive and distribute incoming mail, packages, and deliveries.
• Support daily front office and administrative operations.
• Maintain organized office records and documentation.
• Collaborate with team members to ensure efficient office operations.
• Uphold company service standards during every visitor interaction.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent organizational and multitasking abilities.
• Strong customer service and problem-solving skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and detail-oriented.

Additional Information

• Competitive salary ($45,000–$50,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Paid time off
• Health, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Work-life balance
• Performance recognition programs