Front Desk and Customs Entry Associate

Transmaritime, Inc.

Position

Front Desk & Customs Entry Associate

Position Code

TMT-JD-59

Reports to

Customs & Inventory Coordinator

Supervisory Duties

Position Objective

Responsible for providing a professional and efficient reception experience for drivers and visitors at the facility, while supporting the Customs department with the preparation and processing of In-Bond entries (Form 7512).

Position Requirements

Education

High School Diploma or GED preferred but not required.

Experience

3 years

Language -English Verbal

Advanced

Knowledge and Skills

Multitasking
Highly Organized

Communication
Problem Solver

Attention to detail
Sense of urgency

Competencies

Ultramar Transversal Skills

Strategic Vision
Ultramar Leadership
Manage Change
Achieve Results with Operational Excellence

Specific Competencies

Communication
Work Management
Thinking and Problem Solving
Teamwork

Training Requirements

Detection of Training Needs by Position program

Job Responsibility Description

Main Activities

Greet and check in drivers, visitors, and vendors in a professional and courteous manner.

Verify driver documentation (ID, license, carrier paperwork) and ensure proper sign-in procedures are followed.

Coordinate with yard/operations personnel to communicate driver arrivals and facilitate timely dispatch.

Maintain visitor/driver logs (IReceptionist) and ensure accurate recordkeeping of daily traffic.

Keep the front desk/reception area organized and presentable.

Assist in the preparation and processing of In-Bond entries (Form 7512) under the guidance of the Customs department.

Gather, organize, and verify supporting documentation needed for customs entries.

Maintain organized digital and physical files of customs documentation for audit readiness.

Escalate discrepancies or compliance concerns to the Customs Coordinator in a timely manner.