Director, Study Abroad Services & International Risk Management

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Director, Study Abroad Services & International Risk Management

Employer University of Florida Location Gainesville, FL Closing date Jul 6, 2026

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Specialty Other Position Type Director Hours Full-time Employment Type Permanent Organization Type College / University

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Job Details

Classification Title

DIR, Educ/Training Programs

Classification Minimum Requirements

Masters degree in an appropriate area and six years of relevant experience; or a bachelors degree in an appropriate area and eight years of relevant experience.

Strategic Leadership and Administration of Study Abroad Services

• Direct the Study Abroad Services unit within UFIC and serve as an integral member of the UFIC leadership team.
• Provide strategic direction for study abroad and exchange programs in alignment with UFIC and university priorities.
• Manage professional staff and student assistants; establish performance expectations, team goals, and operational objectives.
• Provide leadership and guidance regarding contracts, master agreements, reciprocal exchange agreements, and other programmatic partnerships.
• Identify emerging issues and opportunities and adjust unit priorities and resources accordingly.

International Risk Management, Safety, and Emergency Response

• Develop, implement, and oversee policies, procedures, and best practices related to health, safety, security, and risk management for international activities.
• Manage a comprehensive travel preparedness, risk assessment, mitigation, and emergency response strategy for university-sponsored international travel.
• Establish systems to identify, evaluate, monitor, and communicate risks associated with international programs and activities.
• Serve as the primary coordinator for international emergencies and critical incidents involving students, faculty, and staff abroad.
• Collaborate with university leadership and campus partners to support incident response, crisis management, and traveler well-being.

Program Development, Campus Partnerships, and Stakeholder Engagement

• Work collaboratively with faculty, department chairs, deans, and administrators to develop innovative study abroad and exchange opportunities.
• Partner with campus organizations to align study abroad programming with student learning, engagement, wellness, and career readiness objectives.
• Build and maintain productive relationships with campus stakeholders and external organizations to support international education initiatives.
• Foster awareness of international opportunities and promote participation among students and faculty.

Training, Outreach, and External Relations

• Develop and deliver training programs and resources for study abroad directors, faculty leaders, staff, and students.
• Serve as liaison with campus offices, including Student Affairs, General Counsel, Counseling and Wellness, Financial Aid, Registrar, Procurement, Research Integrity, Security and Compliance, and other relevant units.
• Maintain relationships with governmental agencies, insurance providers, professional associations, and international education organizations to support program quality and risk management.

Policy Development, Compliance, and Operational Effectiveness

• Refine and implement policies and procedures governing study abroad, exchange programs, international travel, and risk management activities.
• Advance technological solutions that improve student recruitment, advising, application processing, program selection, and service delivery.
• Ensure compliance with university policies, legal requirements, accreditation standards, and recognized best practices in international education.
• Identify and adapt national and international models of excellence and innovation to strengthen program effectiveness and operational efficiency.

International Travel Registry, Assessment, and Resource Management

• Oversee the university’s international travel registry and related systems used to document and monitor university-affiliated travel abroad.
• Serve as liaison to international medical, security, and travel assistance providers for routine operations and emergency support.
• Prepare reports and analyses regarding international travel activity, risk assessments, incidents, and program outcomes.
• Assist in developing policies and procedures related to study abroad program budgets and resource allocation in collaboration with fiscal leadership.

Other Duties as Assigned

• Engage and integrate programming across UFIC units and university initiatives.
• Support grant development, faculty engagement initiatives, and strategic internationalization efforts.
• Perform other duties and special projects as assigned in support of university and UFIC objectives.

Expected Salary

Commensurate with education and experience

Required Qualifications

Masters degree in an appropriate area and six years of relevant experience; or a bachelors degree in an appropriate area and eight years of relevant experience.

Preferred

Preferred Qualifications:

• Master’s degree and relevant experience
• In depth understanding of the scholarship and practice of study abroad
• Experience leading, managing, and developing staff effectively
• Track record of developing networks and building alliances
• Experience in strategic planning and goal setting
• Excellent communication skills

EDUCATION & TRAINING: Advanced degree (Master of Arts (MA) or Doctor of Philosophy (PhD)) in International Education or a related field

Experience

• Experience in advising and/or working in international higher education programs
• Experience living, working, or studying abroad
• Experience working in a large, complex research university
• Experience in working with specialized software platforms in study abroad and/or higher education
• Experience with regulatory/compliance environment in higher education setting or in education abroad programming

KNOWLEDGE

• Strong knowledge of current international contexts as well as of trends in international program development, enrollment trends, etc.
• Knowledge of intercultural communication and exchange
• A strong understanding of world geography and current events abroad.
• Knowledge of higher education duty of care responsibilities and institutional liability associated with international employee and student travel.

Skills

• Track record of presentations, publications, or service in international education or related field
• Working with and interpreting data (quantitative or qualitative)

ABILITIES: Ability to successfully build and manage workforce, engage effectively across university domains, communicate organizational goals, and gain cooperation from others to obtain best results.

Other Qualifications

Innovative individual bringing new ideas and vision. Positive, engaging personality capable of creating a culture where study abroad participation is expected. Willingness to resolve disagreement in a constructive manner; to develop the abilities of others; practice good listening skills. Ability to foster team commitment, spirit, and trust, as well as to integrate and align team with broader context.

Special Instructions To Applicants

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This position is only open to the current UFIC employees

Health Assessment Required: No

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