Engineering Design Associate
Duke Energy
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, July 9, 2026
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The Engineering Design Associate will provide work management system, Design Tool data entry and general support to Designers as part of engineering and construction planning process. Candidates are expected to have strong computer systems knowledge and have the ability to work with independence in the Engineering & Construction Planning tools.
This position does not progress into the engineering technologist hierarchy.
This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.
Responsibilities
Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods
Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work
Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work
Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting)
Completes work orders that do not require a field visit or guidance from a Designer. (eg. temp services)
Verifies/completes the dependencies in the work management system prior to releasing job(s)
Assists Designer with updating work management system for status, project comments, or customer comments and contact information
Performs customer calls as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, Contribution in aid of Construction (CIAC), invoices, site delivery
Compiles, reviews, and prints reports from work management system as needed
Contacts customers to confirm project details and schedules (depending on Enable)
Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary
Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, Construction & Maintenance (C&M) Specialists, and others as needed (ex. phone number lookup to in-depth work management/design tool changes)
Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed
To and from requests from centralized subdivision design
Supports designer with obtaining information out of customer information systems
Prepares for and provides storm support as needed
Supports Human Performance safety culture through active participation in safety meetings
Follows ergonomics and office safety guidelines
Supports corporate initiatives
Demonstrates a commitment to continuous learning and development
Basic/Required Qualifications
Associate Degree OR
In Lieu of Degree listed above High School/GED and 2 years of relevant work experience
Desired Qualifications
Demonstrates proficiency in Microsoft Office suite
Demonstrated proficiency in computer based work management systems
Demonstrates excellent customer skills
Possesses effective written and verbal communication and interpersonal skills
Collaborates effectively in a team environment
Exhibits flexibility and dependability during storm events and regular work
Effectively manages stressful situations
Associates degree in technical field of study
One to three years of providing customer service support
Knowledgeable of Engineering & Construction Planning processes, work management system, and related computer applications
Experience using computer based drawing tools
Working Conditions
Hybrid Mobility Classification
#LI-AP1
Travel Requirements
5-15%
Relocation Assistance Provided (as applicable)
No
Represented/Union Position
No
Visa Sponsored Position
No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.
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