Technical Writer

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Priyanka Mahant at email address ***email_hidden*** can be reached on # (630) 576-1940.

We have Contract role Technical Writer for client at Livermore, CA. Please let me know if you or any of your friends would be interested in this position.

Position Details

Technical Writer - Livermore, CA

Location : Livermore, CA 94550 (Onsite)

Project Duration : 06 Months of contract (possible extension and conversion in the future based on performance)

Shift : 8:00 AM - 5:00 PM (Mon-Fri)

Pay Rate : $31.00 per hour on W2

Top Skills Required

• Minimum of 2 years’ experience as a technical writer or document specialist
• Ability to work in a fast-paced, high-intensity environment with continuous change
• Strong time management and organizational skills
• Excellent written and verbal communication skills in English
• Strong critical thinking abilities
• Education: Bachelor’s degree preferred; however, an associate degree combined with relevant work experience will also be considered.

• This position focuses on documenting processes within the Heart Failure Division, utilizing established templates.
• The associate will collaborate across multiple departments, working closely with managers, stakeholders, and various operational teams.
• This role falls within the Heart Failure Division, specifically supporting Operations and Continuous Improvement efforts.
• Key tools used include MS Office applications, Salesforce, and PowerPoint. Experience with Windchill is a plus.

Process Flow

• Information is gathered from meetings, provided documentation, and internal systems to develop process documentation.
• Drafts are then shared with stakeholders for review and approval.
• Follow-up is conducted as needed to address questions, gather additional details, and incorporate updates.
• Finalized documents are uploaded upon approval. May also utilize document scanning skills, and other general office duties as needed.
• Must be detail oriented, very organized and can multitask.
• Will be working on multiple documents at one time. Will also be utilizing multiple sites and systems.
• Good follow through required and excellent communication skills to ask to qualifying/follow up questions regarding the various processes that are being documented.

Nature of Role

• Person will be working with Process Standardization, collaborating with Stakeholders, managers, and operational functions.
• Will produce 80 total documents during the duration of the contract, these are NNI (Needs New Insurance) and PRC (Prescription Required Case) documents.
• The documents are created using a template and follow GSG (General Services Guide)
• Tools used to create documents are MS, Salesforce, and PPT
• There are no daily, weekly, or monthly deadlines for creating the documents

Process Flow

• Document is created, sent to Stakeholders for approval
• Info is extracted from meetings, documents provided, and system for the creation of the documents
• This project falls under Heart Failure Division/Operations/Continuous Improvement

Top Skills Needed

• 2 years of experience as a technical writer, or document specialist, organization, strong time management, strong communication in English, critical thinking

Education

• Bachelor’s Degree Required

Interview Process

• 1st will be a video conference, and 2nd will be onsite with herself and one other manager.

To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Priyanka Mahant at email address ***email_hidden*** can be reached on # (630) 576-1940.