Police Records Specialist I
City of Tucson
Posting Close Date
Applicants must submit their completed application by 07-26-2026 at 11:59 p.m. MST
Application and Special Instructions
Applicants for this position will be required to complete a Preliminary Applicant Questionnaire (PAQ) by 5:00 PM on Monday, July 27, 2026. The link to the PAQ will be emailed separately after your application is submitted.
The selection process will include a written assessment, scheduled for Friday, August 14, 2026. The written assessment is in-person only on this date; a remote option is not available. Those who pass the written assessment will complete a typing test to demonstrate the ability to type a minimum of 35 words per minute. Those who pass the typing test will be invited to a hiring interview (tentatively scheduled for the week of September 7, 2026). You will be advised via email of your status in the process after each stage.
Candidates placed on the Civil Service Eligibility List who receive a contingent offer must successfully pass the following:
- An extensive background investigation, including local, state and national criminal and fingerprint checks.
- Pre-employment medical screening, including a Basic Physical and 50-pound lift test.
Incumbents in this position are exposed to highly sensitive and graphic material collected from crime scene investigations including, but not limited to: bloody crime scenes; death scenes as a result of natural causes, suicide, or homicide; child molestation or child abuse investigations; or family fights/abuse that involve severe injuries.
The training process is extensive; incumbents will spend 90 days reviewing written procedures along with a required successful completion of on-the-job
training.
The probation period is 18 months.
Must obtain Terminal Operator Certification (TOC): Level A within 6 months of hire
Position Summary
The Police Records Specialist I position at the City of Tucson’s Police Department performs clerical and customer service work while learning specialized systems and procedures to support the daily operations of the division/section.
Work is performed under the supervision of a Police Records Supervisor. This position does not supervise.
Duties and Responsibilities
Answers multi-line telephone calls from community members. Assists citizens and law enforcement partners with copies of reports, background information, and research assistance. Responds to email and US mail correspondence to provide copies of redacted reports, visa letters, etc. Conducts manual and automated searches to retrieve crime information, as requested. Distributes information from filed reports for external and internal requests.
Sorts incoming paperwork, maintains archives and files warrants. Responds to requests from the public and law enforcement personnel. Determines the requestor’s right to information based on local, state, and federal guidelines and redacts appropriately. Accesses one or more databases and specialized software systems to gather information. Makes copies of files. Collects fees from requestor, when required. Processes information in accordance with laws to avoid civil and criminal liability to accurately distribute paperwork. Receives, coordinates and disseminates critical information from active police patrol units to multiple sources and resources based on published protocols and defined standards. Maintains confidentiality while completing projects and training.
Enters and maintains information in the department tracking systems, including local wanted/missing persons and property records. Meets time constraints to satisfy biennial audit requirements set by the Department of Public Safety and Federal Bureau of Investigation. Reviews paperwork completed by law enforcement personnel to ensure compliance with federal guidelines.
Performs all other duties and tasks as assigned.
Working Conditions
Shift work (24/7 essential operation)
Must be available to work any shift required by the department, including days, nights, weekends, and holidays.
Mostly office environment with some exposure to physical, ergonomic, or emotional hazards.
All duties and responsibilities listed are subject to change.
MINIMUM QUALIFICATIONS
Education
High school diploma or equivalent
Experience
One (1) year of relevant experience
Equivalency
Any combination of relevant education and experience may be substituted on a year-for-year basis.
License/Certifications
Preferred Qualifications
Maintain confidentiality
Attention to detail
Record keeping
Customer Service
Critical thinking skills
POSITION DETAILS
Job Profile
J0101 - Police Records Specialist I
View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.
Compensation Grade
G103
Hourly Range
$18.15 - 27.23 USD
The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.
Fair Labor Standards Act (FLSA)
Non-Exempt
Position Type
Regular
Time Type
Full time
Department
Police Department
Department Link
https://www.tucsonaz.gov/Departments/Police
Background Check
This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.
Benefits
The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.
Citizenship
The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.
The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer
The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).
ADA Accessibility Compliant Form
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [email protected] or 520-791-2619.
Recruiter Name
Carolyn Pearson
Recruiter Email
For general Human Resources questions please contact 520-791-4241.
