Expression of Interest - Business Development Manager

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal-opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact.

Requirements

Make an impact

Serko is redefining how the world travels for business, and our partner program is one of the fastest-growing engines behind that mission in the US. We are targeting captive-audience verticals where an intermediary books significant travel volume on behalf of others. Think claims adjusters coordinating hotel stays for displaced policyholders, or staffing agencies managing lodging for a mobile workforce. It's high-volume, long-duration, high-frequency stays.

We are looking for a Business Development Manager to own this motion end-to-end: find the right partners, prove the value and close. This role reports to VP Revenue, and works closely with Product Management, Customer Success and FP&A to keep the focus on customer conversion and deal advancement.

What you'll get to do

• Hunt where it counts: Proactively identify and secure new partners across our three core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-based & Field Operations.
• Own the full cycle: Run deals from Discovery through Business Case to Closed-Won, building the case for why routing travel through Booking.com for Business beats the status quo.
• Build the business case: Get comfortable with numbers, sizing a partner's travel spend, translating booking volume into revenue projections, and showing prospects the ROI of consolidating their lodging program.
• Be the trusted advisor: Work directly with decision-makers at insurers, staffing firms, and program administrators, often people who've never thought about travel booking as a lever, and need you to show them why it is.
• Help build the playbook: This function is still being proven at scale. You'll help sharpen what works, not just execute a fixed script.

What you'll bring

• An Account Executive track record in BD or partnership sales: ideally in SaaS, travel, insurance services, staffing, or another vertical where you sold to an intermediary rather than an end consumer.
• Comfort with ambiguity and numbers: You can build a credible business case from partial data, and you don't wait for a perfect script before picking up the phone.
• Consultative selling skills: You can walk a claims manager or staffing exec through why this matters to their business, not just pitch features.
• A collaborative mindset: You will be joining a small, close-knit team right now. You will work alongside peers and supporting functions to refine the motion as we scale it.
• Strong network and experience selling into core verticals: Displacement/Claims/Institutional Travel, Workforce Deployment & Staffing, and Project-Based & Field Operations.

Benefits

At Serko we aim to create a place where people can come and do their best work. Offering competitive benefits that support you as an individual.

Some of the benefits we offer at Serko are:

• A competitive base salary and discretionary incentive plan based on individual and company performance
• Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways.

Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.serko.com/careers