Supported Employment Specialist

Mission

At Syracuse Northeast Community Center (SNCC) we engage, grow, and connect neighbors, supporting them in moving from emergency to self-reliance, health, and wellbeing.

NEHDA, an affiliate of SNCC, empowers the Northside community by promoting quality housing, fostering financial security for families, and supporting businesses.

SNCC is an equal-opportunity employer focused on developing a diverse staff to best serve the needs of all neighbors. NEHDA staff are SNCC employees.

The Supported Employment Specialist works within the Supported Employment Program to support individuals through a comprehensive career development program that includes assessment, advisement, training, development, and career mapping.

Specialists are self-starters performing community outreach, working collaboratively with the Supported Employment team to develop new participants and perform sustained case-management engaging participants with jobs and career development.

SNCC is an equal-opportunity employer focused on developing a diverse staff best able to serve the needs of our neighbors.

Benefits

SNCC pays 85% of Excellus Gold individual healthcare plan

SNCC pays 100% Excellus individual dental plan

NYS required Sick Time for 90 days (accuring 1 hour for every 30 hours worked); 150 hours PTO annually (prorated) after 90 days

SNCC contributes 4% and up to 1% match to 401(k) from date of hire, vesting after 1 year of employment

Essential Job Duties And Responsibilities

Coach individuals across diverse learning styles to connect with careers

Lead training in job readiness and soft skills

Work with job search engines, produce resumes, and teach soft skills

Perform outreach to individuals and engage employers

Collaborate with the team to reach program objectives

Develop knowledge of employment trends, job search strategies, resume writing, interviewing, and soft skills

Track program data, case notes, and documents within Salesforce database

Other duties as assigned by Director of Workforce Development

Minimum Qualifications

Requirements listed represent necessary abilities and skills. Modifications may be made to enable all individuals to perform the essential functions.

• An outgoing personality and ability to interact well with others is a must
• Syracuse city resident with strong community connections preferred
• Excellent verbal, writing, listening, and observational skills required
• Multi-lingual, multicultural abilities preferred
• Must be collaborative, able to prioritize activities, and manage time efficiently
• Professional, welcoming, compassionate demeanor required
• Proficiency with computer systems and ability to learn new systems required
• Human Services experience preferred
• Reliable transportation within the service area throughout the work day required

Certificates and Licenses

Valid and clean NYS driver's license

Able to pass criminal and DMV check upon hire

Equipment, Machines and Software Used

• Regular use of laptop computer, copier, phone, MS Office, Canva, Salesforce, Unite Us, and other software

Working Conditions and Physical Demands

• Ability to travel throughout service area, occasional exposure to outside weather
• Ability to work at a computer for extended periods and to attend meetings

Disclaimers

This job description in no way states or implies these are the employee’s only duties. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor.

SNCC reserves the right to revise job duties at any time at its sole discretion.

All employment at the SNCC is “at will.” Employees work closely with supervisors over a 3-month orientation ending with a performance evaluation.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Interested applicants, please send resume and cover letter to

Donna Moore, Director of Workforce Development at ***email_hidden*** .