Administrative Services Technician I/II

The Position

Join the City of Modesto as an Administrative Services Technician and become the go-to problem-solver who keeps our programs running smoothly! In this dynamic role, you’ll dive into data, support special projects, work with new technologies, and help the public—all while keeping our teams informed and organized. If you love research, improving processes, and delivering great customer service, we’d love to have you on our team!

• The current vacancy is within our Public Works Department - Fleet Division.

Salary Incentives

2.5% Education Incentive - Bachelor's Degree

5% Education Incentive - Master's Degree

The Administrative Services Technician I/II is responsible to provide technical administrative and/or program related duties for an assigned department; to research, collect, and analyze data and prepare reports; to assist with program and project monitoring and evaluation; to provide information to the general public; and to perform other technical administrative duties that may involve support for specialized programs and/or projects.

Application Process

Applicants will be assessed on the application submitted. Due to the volume of applications received, resumes will not be screened for the purpose of determining who is the most qualified to compete in the testing process. It is the applicant's responsibility to fill out the "Education" and "Work Experience" sections of the application with complete information and adequate detail. Do not substitute any part of the application with the words " SEE RESUME."

Applicants considered to be the most qualified will be invited to continue in the testing process. The Human Resources Department reserves the right to revise the testing process to best meet the needs of the City.

Tentative Testing Schedule

Online Exam

July 27, 2026 through August 2, 2026 at 5pm

The City of Modesto is an equal opportunity employer. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. A City application is required, including Supplemental Questionnaire. The City of Modesto does not sponsor H-1B Visas. Salary offered depends on candidate’s experience.

Essential and Marginal Function Statements

Essential Functions

Provide technical assistance to departmental staff; collect, research, verify, and present data and information on a variety of topics; assist in the preparation of various reports.

Conduct technical research using standard reference materials, interviews, and field observations.

Maintain administrative records for the program/project area to which assigned; collect and input demographic and program data into automated systems.

Respond to requests for documentation related to assigned area of responsibility; explain and interpret assignment area policies and procedures to internal and external customers.

Assist professional staff in performing and conducting studies, special projects, and administrative and technical functions; perform data collection and analysis; prepare draft reports and technical documents; outline findings and process improvement solutions; assist in developing solution testing plans, review results, and propose adjustments as needed.

Establish and maintain systems related to assigned technical areas of responsibility; monitor area activities and report progress as required; assist in defining business process needs and serve as liaison to other staff regarding the development, modification, and maintenance of systems.

Ensure areas of responsibility are in compliance with related laws, codes, ordinances, and legislation; advise staff on any irregularities in compliance.

Compile and develop information for special studies and reports from a variety of resources; assist with various special projects, including coordination, research, and development of systems.

Assist with the maintenance and implementation of new technologies and systems.

Assist with a variety of administrative operations and prepare or recommend procedural modifications.

Assist in maintaining databases and other records management systems.

Work with information technology systems to create and update data.

Assist the general public and outside agencies by providing information and addressing a variety of requests and concerns.

Build and maintain positive working relationships with co-workers, other City employees, and the public using principles of good customer service.

Observe and maintain a safe working environment in compliance with established safety programs and procedures.

Marginal Functions

Conduct internal audits and assist in implementing corrective actions as needed.

Perform related duties as assigned.

Minimum Qualifications

Administrative Services Technician I

Knowledge Of

Principles and practices of intermediate analytical research and project coordination.

Technical report writing techniques.

Principles, practices, and techniques of graphic design.

Practices and procedures of social media and web design.

Basic accounting and budgeting practices.

Principles and techniques of website design.

Pertinent federal, state, and local laws, codes, rules, and regulations.

Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability To

Learn principles, practices, and trends in assigned area.

Learn pertinent federal, state, and local laws, codes, rules, and regulations.

Prepare graphs, charts, site plans, and other descriptive material using computer graphics programs.

Provide service and information to the public on a variety of topics.

Collect, compile, evaluate, interpret, and apply data.

Make accurate mathematic calculations.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.

Experience And Training Guidelines

Experience

Two years of journey level clerical experience, including administrative research, report writing experience and extensive public contact.

Training

Equivalent to an associate's degree from an accredited college with major course work in business administration, public administration, finance, or a related field.

Administrative Services Technician II

Knowledge Of

Principles and practices of administrative and/or technical area to which assigned including, but not limited to, legislation, budget, accounting, grants, economics, and personnel.

Procedures for gathering, maintaining, organizing, and archiving a variety of data and document storage.

Pertinent federal, state, and local laws, codes, rules, and regulations.

Research methods and techniques.

Best practices and procedures of administrative and/or technical area to which assigned.

Principles and practices of recordkeeping and reporting.

Ability To

Perform independent research in carrying out technical and administration duties.

Collect, compile, analyze, and present a variety of data in a meaningful way.

Develop and implement various data collection and reporting systems.

Conduct special projects and statistical studies.

Understand, interpret, and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff.

Write standard operating procedures in accordance with laws and policies.

Coordinate efforts as a member of a team to improve productivity and efficiency.

Experience

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

One year of increasingly responsible experience equivalent to Administrative Services Technician I with the City of Modesto.

Training

Equivalent to an associate’s degree with major course work in business administration, public administration, finance, or a related field.

Physical and Mental Requirements

Mobility: frequent use of keyboard; frequent sitting for long periods of time; occasional bending or squatting.

Lifting: frequently up to 10 pounds; occasionally up to 25 pounds.

Vision: constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.

Dexterity: frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.

Hearing/Talking: frequent hearing and talking, in person and on the phone.

Emotional/Psychological: frequent decision-making and concentration; frequent public and/or coworker contact; occasional working alone.

Environmental: frequent exposure to noise.

WORKING CONDITIONS

Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment. Some positions may be assigned to remote locations. Positions may require occasional overtime and weekend work and travel is rare.

Modesto City Employee Association (MCEA)

Employee benefits are subject to change and are not guaranteed. For a detailed explanation of benefits currently in effect please see the Memoranda of Understanding.

PUBLIC EMPLOYEES' RETIREMENT SYSTEM: CalPERS enrollment in either the 2% @ 60 or the 2% @ 62 formula is dependent on eligibility, as per AB 340. Employee pays the full member contribution. Retirement benefit is based on the employees three year final compensation average. The City does not participate in Social Security except for the required 1.45% Medicare contribution by both the City and the employee (applies to employees hired after 4-1-86).

HOLIDAYS: 12 paid holidays per year plus 8 hours of holiday credit.

VACATION: Accrual normally begins at a rate of two weeks per year, with incremental increases to five weeks at 21 years of service. Employees may accumulate up to twice their annual accrual.

SICK LEAVE: Accumulated at 8 hours per month, 96 hours per year. Employees may accumulate up to 2,100 hours.

MEDICAL INSURANCE: Health, dental and vision coverage is provided. The City's monthly contribution to health, dental and vision benefits is based on a three-tier system as follows:

$ 2,110.00 Employee + Family

$ 1,494.00 Employee + 1 Dependent

$ 748.00 Employee Only

$ 450.00 Opt Out

The employee pays the balance. An employee who opts out of health coverage receives the amount noted above minus dental and vision premium on their paycheck and treated as taxable income. Dental and vision coverage continuation is available upon retirement.

LIFE INSURANCE: Coverage in the amount of $20,000 is provided by the City. Supplemental coverage is available at employee cost.

DISABILITY INSURANCE: coverage is provided by the City, at City cost. This benefit pays 66 2/3% of the first $12,000 per month in salary.

DEFERRED COMPENSATION: With a matching contribution by the employee, the City will contribute 1% of salary, (increasing to 2% after 15 years of service) to a voluntary 457 Plan.

RETIREE HEALTH SAVINGS ACCOUNT (RHS): $2,880 initial deposit provided upon completion of a two (2) year vesting period. After initial contribution, the City shall contribute $130 per month.

EMPLOYEE ASSISTANCE PROGRAM: Available to employees and dependents. Plan provides up to 3 counseling visits per incident, at City expense.

EDUCATIONAL INCENTIVE: Bachelor's degree pays in the amount of 2.5% of salary and Master's degree pays in the amount of 5% of salary.

BILINGUAL INCENTIVE LEAVE: Employees who pass a review panel and are needed in this capacity by the department, will receive 3 hours of Bilingual Leave Time per pay period into their Compensatory Time Off (CTO) balance.

UNIFORM AND UNIFORM ALLOWANCE PROGRAM: is provided for some positions.

ANNUAL PHYSICAL EXAM is provided for some positions.

LONGEVITY PAY: 2.5% of salary at 10 years of service.

SECTION 125 PLAN: Providing for pre-tax deductions for employee-paid health premium and dependent care costs.

I understand that in order for my application to receive every consideration in the selection process, I must complete the following Supplemental Questions. I understand these responses must match the information I provide in the Work Experience and Education sections of my application. I certify that all information provided on this application and the Supplemental Questions is true to the best of my knowledge.

• Yes

This classification is eligible for Veteran's Preference. Do you wish to claim Veteran's Preference? To qualify you must submit the Veteran's Preference Form and DD214 by 5:00 pm on the final filing date. These documents can be submitted to the Human Resources Department by e-mail to ***email_hidden***, by fax to (209) 571-5813, or by mail to P.O. Box 642, Modesto, CA 95353 (must be received by final filing date.)

• No
• Yes

How many years of journey level clerical experience do you have that includes administrative research, report writing, and extensive public contact?

• No experience
• Less than 1 year
• 1 - 2 years
• 2 - 3 years
• 3 - 4 years
• More than 4 years

Describe your work experience in administrative research and report writing. In your answer, please include major related job duties, the name of the employer and dates of employment. If you do not have this experience, indicate N/A

• Required Question