IT Project Coordinator

Do you want to join one of the World's Most Admired Companies? Are you looking to be part of a dynamic and growing organization, who's company culture is centered on empowering its employees to make decisions? As one of the world's largest electronic manufacturing & supply chain logistics companies, Jabil is focused on hiring the best people!

Job Summary

Provide leadership and guidance to cross-functional teams of business and IT professionals responsible for planning and implementing small to medium-sized projects. Serve as a key contributor on larger, more complex initiatives under the direction of a Senior Project Manager or Program Manager. Ensure project objectives, scope, timelines, and responsibilities are clearly defined, communicated, and executed successfully.

Essential Duties And Responsibilities

• Gather, analyze, and translate business and project requirements into actionable plans.
• Assist in defining project objectives, key performance indicators (KPIs), scope, schedule, budget, quality standards, and resource requirements.
• Identify project risks and issues, facilitate reviews, and implement appropriate mitigation strategies.
• Coordinate cross-functional project activities to ensure successful delivery within scope, schedule, cost, and quality expectations.
• Monitor project progress and provide regular status updates, including communication of risks, issues, changes, and accomplishments to stakeholders.
• Facilitate effective communication among project teams, customers, stakeholders, and management, escalating issues as necessary.
• Support project budget forecasting and financial tracking, including invoice review and payment processing through Coupa.
• Build and maintain strong customer relationships by understanding and exceeding customer expectations.
• Prepare and participate in project meetings, planning sessions, and communication forums to drive collaboration and decision-making.
• Resolve project-related conflicts and support organizational change management efforts when needed.
• Contribute to continuous improvement by identifying opportunities to streamline processes, reduce costs, and eliminate non-value-added activities.
• Maintain knowledge sharing across teams and Jabil facilities to promote best practices and operational consistency.
• Ensure compliance with company policies, procedures, security requirements, and Health, Safety, and Quality standards.
• Maintain confidentiality of sensitive business, customer, and IT information.
• Perform additional duties as assigned.

GENERAL EXPECTATIONS

• Demonstrate strong customer service and business partnership skills.
• Work effectively in fast-paced environments with changing priorities and deadlines.
• Support Jabil's business and IT strategic objectives.
• Foster teamwork, collaboration, and open communication.
• Exhibit professionalism, accountability, dependability, and sound judgment.

Required Knowledge, Skills, And Competencies

Project & Business Management

• Project management methodologies, including Agile and Waterfall.
• Project planning, scheduling, budgeting, forecasting, and cost estimation.
• Work Breakdown Structure (WBS) development.
• Risk, issue, resource, and stakeholder management.
• Business analysis and translating business requirements into technical solutions.
• Business case development and procurement processes (RFI, RFP, RFQ).
• Project performance measurement, KPI tracking, metrics, and SLA management.
• Post-implementation reviews and continuous improvement practices.
• Project Portfolio Management (PPM) tools.

Leadership & Interpersonal Skills

• Strong communication, presentation, facilitation, and training skills.
• Relationship management and business partnership development.
• Negotiation, conflict resolution, and stakeholder engagement.
• Organizational awareness and change management.
• Emotional intelligence and teamwork.
• Accountability and results-oriented mindset.

Analytical & Professional Skills

• Analytical thinking, problem-solving, and decision-making.
• Business acumen and results orientation.
• Attention to detail and organizational skills.
• Prioritization and time management.
• Creativity and innovation.
• Learning agility and adaptability.
• Sense of urgency and proactive execution.

Preferred Skills

• Experience supporting projects utilizing Microsoft 365 technologies, including: SharePoint, Microsoft Teams, Planner, OneNote, OneDrive, Microsoft Project, etc.
• Experience utilizing ServiceNow.

Education And Experience

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field preferred; or an equivalent combination of education, training, and experience.
• PMI Project Management Professional (PMP) certification or equivalent preferred.

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