Support Specialist & Administrator

Southwest Fort Worth, TX | Full-Time | 100% On-Site

AMiche Talent Connect is partnering with a growing, well-established organization to identify a Support Specialist & Administrator who enjoys solving problems, supporting others, and continuously learning. This is an exciting opportunity to become the primary internal IT resource for a collaborative team where your work will have a direct impact on daily operations.

Position Overview

Are you the person others turn to when technology isn't working? Do you enjoy solving problems, helping others, and finding ways to make work more efficient? We're seeking a positive, customer-focused Support Specialist & Administrator who is eager to learn, grow, and make an impact. In this role, you'll serve as the primary IT resource for employees, providing hands-on technical support, managing day-to-day IT operations, and ensuring team members have the tools and technology they need to succeed. This is an excellent opportunity for someone who enjoys taking ownership, thrives in a collaborative, on-site environment, and is excited to build their career while supporting a growing organization that values initiative, teamwork, and continuous improvement.

Key Responsibilities

As the organization's primary IT support professional, you'll play an essential role in keeping employees connected, productive, and supported by:

• Providing day-to-day technical support for hardware, software, and Microsoft 365 applications
• Setting up and configuring laptops, desktops, mobile devices, and other technology
• Managing user accounts, permissions, email access, and licensing within Microsoft 365 and Google Workspace
• Supporting employee onboarding and offboarding from an IT perspective
• Troubleshooting workstation, network, and connectivity issues
• Maintaining technology inventory, documentation, and internal IT resources
• Assisting with basic cybersecurity best practices and user access management
• Continuously looking for ways to improve processes and enhance the employee technology experience

Qualifications

• 2+ years of experience in IT Support, Help Desk, Desktop Support, or Systems Administration
• Experience supporting Microsoft 365 and Windows environments
• Working knowledge of Microsoft Teams, SharePoint, Entra ID (Active Directory), and Google Workspace
• Strong troubleshooting and critical thinking skills
• Excellent communication and customer service abilities
• Highly organized and able to manage multiple priorities independently
• A positive, team-oriented attitude with an eagerness to learn and grow
• Someone who takes initiative, enjoys solving problems, and isn't afraid to roll up their sleeves

Why This Opportunity Stands Out

• Become the go-to IT resource for a growing organization
• Work in a collaborative environment where your contributions are valued
• Gain exposure to a wide variety of technologies and business operations
• Build your technical expertise while helping shape internal IT processes
• Join a team that values initiative, continuous improvement, and professional growth

Work Environment

• Full-Time
• 100% On-Site
• Southwest Fort Worth, Texas

Interested or want to learn more?

Apply directly through LinkedIn or email your resume to ***email_hidden***. We look forward to connecting with you and sharing more about this exciting opportunity.