Operations Specialist I

The Operations Specialist I is responsible for efficient workflow throughout the Operations department. Maintains good working knowledge and ability to provide coverage on select desks within the department.

Principal Duties And Responsibilities

• Responsible for making internal entries on a daily basis.
• Corresponds in a friendly and professional manner with customers and vendors.
• Researches and follows through with requests for offsetting entries with all correspondent banks in a timely manner.
• Assists with information gathering for both internal and external routine audits and examinations.
• Processes state and federal verification requests.

Non-Essential Functions: Performs other duties as assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE

• High School Diploma, or equivalent, required.
• 1-2 years' experience as a teller or similar role in a retail banking environment, required.
• Ability to 10-key quickly and accurately, required.
• Experience with Jack Henry products, preferred.

Knowledge, Skills, Abilities

• General knowledge of basic banking principles.
• Ability to comprehend banking transactions, workflows and processing requirements.
• Knowledge of all parts of a check, fraudulent checks, BSA/AML regulations, Reg CC and cybercrime.
• Meticulous data entry accuracy and attention to detail.
• Experience using office equipment and software programs, such as Microsoft Office, and financial services databases.
• Excellent interpersonal and communication skills, both written and oral.
• Ability to work with detailed information in an efficient and accurate manner, while meeting established deadlines.