Residential Aide

The Residential Aide reports to the House Manager. He/she is responsible for the monitoring of the residents, works closely with the supervisor, and communicates all activities of the house.

Duties

• Embodies Eva’s Village’s core values, voice, and tone in order to provide an exceptional and effective experience for our clients, funders, employees and volunteers
• Must be completely familiar with all rules of the program.
• Maintains the sign-in/sign-out sheets.
• Maintains activities log with NA/AA meetings, van, etc.
• Maintains the communication book.
• Responsible for answering the phone, relaying calls, and taking messages.
• Responsible for mail distribution.
• Inspects and makes sure that all work details assigned to the residents are completed.
• Responsible for the security of the program. This includes following the visitor protocol and observing the camera.
• Monitors and documents client behavior.
• Must be flexible.
• Responsible for all incidents concerning resident problems being reported promptly.
• Promptly reports to the House Manager any problems concerning the van, maintenance, supplies or any household problems.
• Interface with residents, referring their problems to the proper person resulting in the resident getting the assistance they need.
• Attends mandatory monthly in-service and staff meetings.
• Responsible for urine testing/breathalyzers and recording of tests and results.
• Monitors and documents resident medication.
• Reports all repairs and wear & tear to House Manager.
• Responsible for weekly inspection of rooms.
• Must be completely familiar with policy and procedures of the program.
• Must be able to perform intake and orientation to the program for new clients.
• Must be willing to learn client-oriented system of care. This includes the Client Centered Approach as well as the Trauma Informed Care Approach.
• Serves as a liaison between the residents and House Managers.
• Oversees periodic special work details.
• Facilitates didactic/educational groups as assigned.
• Serves as a role model.
• Performs crisis intervention when necessary.
• Responsible for the arrangement of transportation of residents to meetings, hospitals, etc. and if need be, may be asked to drive.
• Must perform tasks delegated by the immediate supervisor within the scope of the policy and procedures manual.

Experience & Qualifications

• High School diploma or equivalent – Associate/Bachelor’s degree preferred
• Valid driver’s license
• Thorough knowledge of the 12-step program, AA, NA, and the biopsychosocial model of substance abuse/dependence
• Ability to speak, read, and write English
• Must be able to work independently and complete assignments with minimal supervision
• Good interpersonal skills are required
• Must maintain a professional demeanor and perform duties effectively in stressful/emergency situations
• Must be able to maintain objectivity and deal diplomatically with clients and family members.
• Must have at least one year experience in the field