Assistant Manager
RG&T Solutions
Role Overview: As an
Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on services, managing work schedules, assisting with inventory, and maintaining a safe, organized environment. You will help build a high-performance team that differentiates the service experience through leadership, coaching, and adherence to company policies.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer service mindset, and the ability to make sound decisions in a fast-paced environment. Proficiency in using KPI data for performance monitoring, schedule flexibility, and fluency in English are required. Physical requirements include standing for extended periods, climbing stairs, lifting up to 50 pounds, and working in a non-climate-controlled environment.
Key Duties: Building customer loyalty, supervising daily operations, training team members, managing schedules and inventory, ensuring safety and cleanliness, and opening/closing the store. The role emphasizes leadership development, teamwork, and a commitment to service excellence.
Benefits: Competitive hourly pay, career growth opportunities, educational assistance, health coverage, paid time off, employee assistance programs, uniforms, automotive discounts, and a 401(k) plan with matching contributions.