General Superintendent

Hays Electrical Services

Job Description – General Superintendent (GS)

Position Title: General Superintendent (GS)

Reports To: Field Operations Manager (FOM)

Direct Reports: Project Superintendents, Foremen, Field Staff

Position Overview

The General Superintendent (GS) is responsible for the overall field execution and operational leadership of assigned multifamily and commercial projects. The GS ensures safe, high-quality, and productive performance by managing field operations, enforcing company standards, and driving labor efficiency. This role acts as the key liaison between Superintendents, Foremen, Project Management, and Field Operations leadership, ensuring projects are delivered on time, within budget, and in alignment with Hays Electrical’s KPIs, WIGs, and cultural initiatives.

Key Responsibilities

Leadership & Oversight

Directly manage Superintendents and Foremen across assigned projects
Oversee manpower planning, scheduling, and allocation in coordination with the FOM and Project Management
Mentor and coach Superintendents and Foremen to build leadership capabilities and ensure consistent execution
Hold field teams accountable to labor plans, production trackers, and company expectations

Operational Execution

Oversee daily field operations, ensuring alignment with project schedules, scopes, and specifications
Coordinate with PMs and FOM on project startup, execution strategies, and closeout
Ensure effective implementation and use of project tools: Procore (observations, QA/QC, documentation), Bluebeam (markups), Open Space (progress tracking), and labor trackers
Actively participate in project alignment meetings, startup/kickoff sessions, and closeout reviews

Quality, Safety & Compliance

Enforce QA/QC standards through Superintendent oversight and regular field walks
Drive compliance with OSHA regulations, Hays safety policies, and site-specific requirements
Identify and correct quality deficiencies proactively to reduce rework and repeat punch-list items
Ensure all installations meet NEC and local/state electrical codes

Financial & Performance Management

Support FOM in labor forecasting, allocation, and mitigation of labor overruns
Monitor labor productivity and performance against project budgets
Review WIP reports with Superintendents to validate accuracy and performance trends
Provide feedback and recommendations to PMs and FOM to resolve cost, schedule, or labor challenges

Communication & Culture

Serve as the bridge between Superintendents, Foremen, and Field Operations leadership
Promote Hays Electrical’s core values: Excellence, Safety, Drive, Communication, Client Focus
Drive consistent implementation of companywide initiatives, including Bootcamps, training, Trailblazer programs, and labor plan usage
Maintain professional relationships with GCs, trade partners, and vendors, representing Hays in alignment with company standards

Required Skills & Competencies

Strong leadership and communication skills, with ability to manage diverse teams across multiple projects
In-depth knowledge of multifamily and commercial electrical systems, construction sequencing, and installation methods
Proficiency in Procore (Trimble), Bluebeam, Microsoft Office, and field tracking tools
Ability to interpret and enforce project schedules, specifications, and codes
Proven ability to resolve conflicts, make decisions under pressure, and maintain discipline in the field
Strong organizational skills with focus on labor productivity, forecasting, and accountability

Qualifications

7+ years of electrical construction experience, with at least 3 years in a supervisory role
Proven track record of successfully managing large multifamily or commercial projects ($10M+ scope)
Journeyman or Master Electrician license preferred
Demonstrated experience in manpower planning, labor productivity, and WIP tracking
Ability and willingness to travel and oversee multiple projects concurrently

Reporting Structure

Reports to: Field Operations Manager (FOM)
Direct Reports: Superintendents, Foremen
Decision-Making Authority: Assignment of field labor, day-to-day operational decisions, enforcement of labor plans, and QA/QC oversight in alignment with company policies

Key Performance Indicators (KPIs) 2. Schedule Performance 3. Quality & Compliance 4. Safety 5. Financial & Reporting 6. Team Development & Culture

Labor Productivity & Forecasting
Projects maintained within ±5% of budgeted labor hours
Accurate manpower projections and resource allocation in collaboration with FOM
92% of projects achieve or exceed milestone completion dates
On-time execution of project startups and closeouts
QA/QC compliance rate of 92%+
Reduction of repeat quality deficiencies and punch-list items
Total Recordable Incident Rate (TRIR) below industry average or company goals
Field audits completed per schedule with 100% participation
97% accuracy in Superintendent WIP reports to Project Manager
Labor efficiency maintained within budget forecasts
Active participation in Bootcamps, training, and Trailblazer initiatives
Foremen and Superintendents mentored for career progression
Improved retention and engagement across field teams

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