Human Resources Director

We are seeking an experienced, strategic, and hands-on Director of Human Resources to lead HR operations across three hospitality properties in Santa Monica, California.

This is an opportunity for an accomplished HR professional who combines strong knowledge of California employment law with sound business judgment, operational leadership, and a genuine commitment to employee engagement and organizational excellence.

Reporting to the General Manager and Chief Executive Officer, the Director of Human Resources will serve as a trusted advisor to executive leadership, oversee a multi-property HR team, and develop practical, effective people strategies that support our employees, leadership teams, and business objectives.

The ideal candidate is proactive, solutions-oriented, highly organized, and comfortable navigating complex employee relations matters while fostering a positive, accountable, and service-driven workplace culture.

Key Responsibilities

Strategic HR Leadership

• Provide strategic direction and oversee the daily HR functions across three hotel properties.
• Partner closely with General Managers, executive leadership, Legal, and department leaders on workforce planning, organizational development, and operational priorities.
• Lead, mentor, and develop the HR team while ensuring consistent and effective HR practices across all properties.
• Identify opportunities to improve HR processes, operational efficiency, and employee experiences.

Employee Relations & Compliance

• Serve as a trusted resource for leadership on employee relations, performance management, workplace investigations, corrective actions, and employee separations.
• Ensure compliance with applicable federal, California, and local employment laws, including wage and hour regulations, leave administration, workplace accommodations, and workplace safety requirements.
• Partner with Legal and property leadership to address sensitive employment matters, mitigate risk, and maintain consistent policy administration.
• Oversee workers' compensation matters, employee leave programs, and HR documentation.

Talent Acquisition & Employee Development

• Oversee recruitment, onboarding, retention, and workforce development initiatives across all three properties.
• Collaborate with department leaders to identify staffing needs and develop effective recruitment strategies.
• Lead performance management, employee engagement, and leadership development initiatives.
• Promote a culture of accountability, professional growth, collaboration, and exceptional hospitality service.

HR Operations & Administration

• Oversee employee benefits administration, HR systems, personnel records, and regulatory reporting.
• Maintain accurate and confidential HR documentation and ensure compliance with recordkeeping requirements.
• Manage HR departmental budgets and support compensation reviews and workforce cost management.
• Leverage HR technology, reporting, and process improvements to enhance accuracy, efficiency, and consistency.
• Oversee HR activities associated with ADP Workforce Now and other HR management systems.

Qualifications

• Minimum of 5 years of progressive Human Resources experience, including demonstrated HR leadership responsibilities.
• Strong working knowledge of California employment law and federal and local employment regulations.
• Demonstrated experience managing complex employee relations matters, workplace investigations, and compliance issues.
• Experience supporting multiple departments, locations, or business units.
• Strong leadership, communication, organizational, and analytical skills.
• Ability to exercise independent judgment, maintain confidentiality, and handle sensitive matters with professionalism and discretion.
• Proficiency in Microsoft Office and HR information systems.

Preferred Qualifications

• Previous HR leadership experience within hotels, hospitality, or another service-oriented, multi-location organization.
• Bachelor's degree in Human Resources, or a related discipline, or equivalent relevant education and experience.
• PHR, PHR-CA, SPHR, or SHRM certification.
• Experience with ADP Workforce Now.
• Bilingual proficiency in English and Spanish is a plus.

What We Offer

We offer a competitive compensation package and a collaborative leadership environment with the opportunity to make a meaningful impact across three established hospitality properties in Santa Monica.

Benefits for eligible employees include:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company matching
• Company-paid life insurance
• Paid holidays and eligible sick leave
• Company-paid parking and transportation allowance
• Employee Assistance Program
• Employee recognition and referral incentive programs
• Dry cleaning benefits

Join Our Leadership Team

We are looking for an HR leader who can balance strategic thinking with hands-on execution, build trusted relationships across all levels of the organization, and contribute to a culture where employees and business operations thrive.

Apply today to join our multi-property leadership team in Santa Monica.

Shore Hotel, Ocean View Hotel, and Santa Monica Hotel are Equal Opportunity Employers. Qualified applicants will receive consideration in accordance with applicable laws. Reasonable accommodations are available throughout the application process.