Medical Assistant FCYS

Job Title: Medical Assistant

Department: Foster Children & Youth Services

Location: Marsell Pomona - Pomona, CA.

Reports To: Lead Medical Coordinator

FLSA Status: Non-Exempt

Salary: $24.04 - $25.00

New Hire Bonus: N/A

Position Summary

The Medical Assistant supports the Lead Medical Coordinator by partnering with health professionals to uphold health and safety standards, meet licensing and disease reporting requirements, and manage immunizations, injury prevention, medication, and community health resources for children. This position ensures the well-being of children in foster care within a foster family agency, in collaboration with the Program. The Medical Assistant provides both administrative and clinical support to deliver quality care for children from diverse backgrounds, including refugees and unaccompanied children, while maintaining a safe, trauma-informed, and nurturing environment.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

• Assist Lead Medical Coordinator with team-based medical care for the clients placed.
• Prepare, compile, submit, and maintain accurate medical records, files, forms, statistics, and additional relevant information in accord with agency policy, licensing and/or funding requirements.
• Review the Program portal for compliance with medical information upload requirements and ensure updates are input as needed for safety and timely discharge.
• Complete calls with sponsors/family members/care givers as instructed to provide medical information.
• Assist Lead Medical Coordinator to provide medical resources for all employees and resource family homes.
• Assisting with medical appointments, screenings, and follow-ups for clients in care.
• Coordinating with healthcare providers, staff, and resource families to ensure timely care.
• Educating resource families on medical needs, medications, and health-related instructions.
• Supporting agency staff by tracking health requirements and compliance with state and federal guidelines.
• Providing compassionate trauma informed care and advocacy.
• Adhere to Child Abuse and incident reporting requirements.
• Must be relied upon regarding task completion and meeting deadlines without sacrificing accuracy, work quality, or customer service satisfaction.
• Attend meetings and trainings when needed or requested.
• Participate in reunification travel of the children.
• Perform other duties as requested by the assigned supervisor and or management.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following.

• Initiative - Volunteer readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.
• Motivation - Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Judgement - Displays willingness to make decisions; exhibits sound and accurate judgement; supports and explains reasoning for decisions; Includes appropriate people in decision-making process; makes timely decisions.
• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Required

• Must be at least 21 years of age.

Education/Experience

Associate’s degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination and experience.

Certificates and Licenses

• Certification as a Medical Assistant or Licensed Practical or Vocational Nurse
• Valid CA Driver License.

Language Ability

Bilingual in Spanish preferred but not required.

Read and comprehend simple instructions, short correspondence and memos. Write simple correspondence. Effectively present information in one-on-one small group situations to customers, clients and other employees.

Mathematical Ability

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percentage, and draw and interpret bar graphs.

Reasoning Ability

Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

• Proficiency in MS Office Suite (Word, Excel, Outlook, and Power Point)
• Proficient in the use of standard office equipment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but can elevate loud noises when drilling or mounting equipment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may be regularly required to sit, stand for long periods of time, crawl, kneel, or stoop. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to regularly lift and/or move up to 45 pounds with assistance when necessary. Specific vision abilities required by this job include close vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.