Guest Services Leader - #1685393

Pilot Company


Date: 4 weeks ago
City: Springfield, MO
Contract type: Full time

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.



Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Pay Rates Starting between: $15.35 - $22.28 / hour



  • Previous experience or working knowledge of retail operations
  • Incredible customer service skills & the ability to help maintain a customer focused culture
  • Must be proficient with a calculator, computer, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays
  • Background check is required


  • Fuel Discount
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k)
  • Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Flexible Schedule
  • Weekly Pay

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a CV

Similar jobs

Sterile Processing Instrument Technician (Non-Exempt)

Mercy, Springfield, MO
3 days ago
The Sterile Processing Instrument Technician, under general supervision follows robust processes in Decontamination, Processing and Sterilization by cleaning instruments and equipment ensuring that all items are free of any bioburden, inspecting, function testing and assembling instruments and equipment for High Level Disinfection or Sterilization. The Sterile Processing Technician always follows the Manufacturer's Instructions for Use in Decontamination, Processing, High Level...

Office Assistant

Uriah Products, Springfield, MO
5 days ago
NOW HIRING An Office Assistant: We are seeking a competent and dynamic office assistant to join our team. This multifaceted role requires a detail-oriented individual with strong organizational and communication skills. The ideal candidate will be proficient in Microsoft Office Suite and have experience with basic accounting tasks. They should be able to work independently and prioritize tasks effectively. A...

Nursing Manager/Director-4

Berwick Health, Springfield, MO
$90,000 per year
2 weeks ago
Job Type: Full Time Job Category: Nursing Job Title: Nursing Manager/Director Job Summary: The Nursing Manager/Director is responsible for overseeing the day-to-day operations of the nursing department within a healthcare facility. They provide leadership and direction to nursing staff, ensure quality patient care, and uphold regulatory standards. Responsibilities and Duties: 1. Develop and implement nursing policies and procedures 2. Manage...