Testing Proctor - #1690513

P003560 Position Type Part-Time Position Status Part Time Grant Funded No Grant Funding Source N/A Category Instructional Support Class Code 55 Starting Pay $16.55 Department SE Testing Services Job Summary Reporting to the Coordinator of Testing, the Testing Proctor provides exam proctoring of students for assessments, quizzes, and final exams. This position works as scheduled throughout the academic year Primary Duties and Responsibilities Essential Performance Requirements*

• Serve as proctor for a variety of testing activities (e.g. CLEP, TSI, instructional testing, professional certification exams, etc.)

advising students on these tests. May be required to oversee and coordinate the administration, security, scheduling, and follow-up documentation of all facets of Test Administration

• Explains testing center procedures and monitors students as they test

• Maintains a safe and calm testing environment
• Checks identification before testing and seat examinees for testing
• Communicates effectively with customers
• Assists customers with scheduling exams
• Processes and delivers test reports
• Monitor entry and exit into the testing room, and enforce test security procedures before and during testing
• Ensure all testers receive the appropriate testing accommodations as instructed by the Instructor or Disability Services
• Provides high-quality customer service to internal and external customers
• Organizes, distributes, and collects all test materials as directed
• Maintain confidentiality of all records in accordance with FERPA
• Reports suspected irregularities in a timely manner to examinee supervisor or student development staff
• Maintains testing center at highest level of cleanliness and order

Service Excellence

• Participates on behalf of the College in external community organizations and associations
• Attends the workplace regularly and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College

*Performs other related tasks as required.
SUPERVISION – Works under the general supervision of Coordinator of Testing Center
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. Required Minimum Qualifications

• High School Diploma or General Equivalency Diploma (GED)
• Two (2) years of customer service experience

Certification for each exam may be required for the Professional Certification Testing Center Preferred Qualifications

• Previous test proctoring experience
• Experience working with technology

Knowledge, Skills and Abilities

• Ability to work with a diverse population and support student success
• Ability to work in a quiet environment and assist the students with minimal interruption to others
• Excellent interpersonal and customer service skills
• Ability to maintain a flexible work schedule, including days, nights, and weekends
• Detail-oriented; ability to multi-task; able to maintain confidentiality
• Able to work with and learn computer applications and testing software
• Ability to think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume
• Ability to analyze data and provide sound recommendations based on policy, procedure, practice, and existing regulations
• Skilled in excellent customer service and interpersonal skills with diverse populations

Physical Demands and Work Environment Physical Demands The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Work Environment The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities Special Instructions Summary This is a part-time position, with a maximum of 19.5 hrs. per week. Applicants must be available between the hours of 2:00 pm – 7:00 pm during the weekdays and some weekends. Flexibility is required as part-time work schedules may vary based on individual campus/departmental needs Posted 01/12/2024 Posting Contact Summary

Should you have questions specific to this position please contact the following individual

Contact Jeffrey Johnson
[email protected]