Front Office Assistant - #1690801

Our family-focused dental office provides a warm and welcoming environment with compassionate professionals. Our goal is to offer superior patient care, along with modern dental technology. Our close-knit dental staff loves what they do, and it shows. At Topeka Dentistry, our focus is on happy, healthy smiles. We provide a gentle, caring touch for your baby, toddler, teenager, or elderly family member. Every age represents its unique dental needs and milestones, which is why we tailor every patient's care to their smile.

To learn more about our office, check out our website here: www.thetopekadentistry.com

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

• Work Life Balance (Mon-Thurs 8am-5pm, Friday 8am-12pm)
• 3 weeks PTO (*CA/MN* 3 Weeks Collective Paid Time Off) & 8 Paid Holidays 
• Paid Parental Leave 
• Medical/Vision/Dental Benefits 
• 401k Match 
• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build and maintain productive schedules for our doctors and hygienists 
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment  
• Assist patients with understanding their treatment plan and increase dental case acceptance  
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices   
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary 

• Customer service experience 
• Dental office experienced (preferred) 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.