Supervisor - #1690898

FRONT COUNTER SUPERVISOR

Do you love customer interaction, leading a team, and are you looking to join a growing team at a fast-paced restaurant? Mangia Italiana is currently seeking an experienced front of house supervisor ready to join our team!

A successful candidate for this position has experience with customer service, experience managing a team, and enjoys working with internal and external customers to provide the best experience possible in the restaurant. Responsibilities include, but are not limited to, assigning tasks and managing productivity of staff that is scheduled, providing excellent customer service through unmatched knowledge of Mangia Italiana?s menu and specials and be able to take orders, in-person and over the phone, and handling escalated situations with staff or external customers with poise and respect. This position will work collaboratively with kitchen staff members and managers, ensuring customers receive orders in a timely manner through strong written/verbal communication skills.

This position is PART TIME/FULL TIME and pay is hourly (negotiable based on experience). This is a non-exempt role. Role will be scheduled to work on various weeknights, weekends, both morning and evenings. Weekend nights required Morning and daytime shifts vary. Days off may rotate. Restaurant is closed on Sundays, but some Sunday hours may be available throughout the year.

You?re our perfect candidate if:

• You love people and you come into work every day with a great attitude, ready to accomplish everything there is to do, leaving any negativity at the door.
• You?re a go-getter. You enjoy being busy and always look to see what else can be done.
• You?re a quick learner who is ready to join an established team with ease.
• You?re able to handle cash appropriately and responsibly and you?re a quick learner who can understand Mangia Italiana?s POS system for order handling, and be comfortable training others.
• Being on time is a must for you! You never like to be late and understand that showing up for your scheduled shift is mandatory.
• You come to work, to work.
• You love making people feel welcome. From the moment a new employee starts, staff members feel super comfortable asking you questions and you are very accessible to staff.
• You are a champion of change and are quick-on-your-toes ready to solve any problems that may arise.
• Collaborating with other employees and managers is second nature for you. You are a clear communicator who has excellent listening skills.
• You?re always willing to adapt to new procedures, processes, and job responsibilities as we adapt and grow our thriving business.
• You?re motivated to learn more and take on new responsibilities as opportunities come available.

Job Type: Full-time

Experience:

• Management: 3 years (Preferred)

Education:

• Bachelor's (Preferred)

Location:

• Omaha, NE (Required)

Additional Compensation:

• Store Discounts

Work Location:

• One location

Pay Frequency:

• Bi weekly or Twice monthly