Patient Services Coordinator - #1692472

We are seeking a Patient Services Coordinator, internally referred to as our Scheduler at Providence Medical Center (Kansas City, KS) a member of Prime Healthcare. An individual is responsible for organizing patient appointments, scheduling medical procedures and consultations, and overseeing billing processes while coordinating with healthcare providers and patients.

Shift’s Available: Days – Monday through Friday (8:00 am to 4:30 pm)

Employment Type: Full Time

Hours: 8hr

Before we go any further, we do have some deal-breakers. You must have:

• high school graduate or GED Equivalent
• knowledge of multiple insurance authorization requirements
• knowledge of medical terminology
• customer services experience
  
  

Essential Duties And Responsibilities (includes, But Not Limited To)

• schedule patient appointments for medical procedures, consultations, and follow-up visits such as clinic visits, Radiology, or any other location needed, also obtaining prior insurance authorizations
• verify patient demographic information and insurance information, including insurance authorization requests, approvals, or denials
• handle various insurance-related tasks such as verifying patient insurance coverages, eligibility for medical services, pre-authorization, and prior authorization approvals
• submit insurance claims, and insurance billing information, follow up on unpaid or denied insurance claims, and communicate with insurance companies to resolve billing discrepancies or coverage issues
• communicate with all patients to confirm medical appointments and provide necessary instructions while also working with other departments that may require equipment, instrumentation, and supplies from outside vendors for scheduled surgeries
• ensure efficient use of resources, minimize medical scheduling conflicts, and provide excellent customer service to all patients, visitors, and medical staff members
• update electronic health records (EHR) with medical appointment details and patient information accurately
• adhere to Health Insurance Portability and Accountability Act (HIPPA) regulations and maintain patient confidentiality
  
  

Additional Required Knowledge, Skills & Abilities

• ability to multi-task, prioritize needs to meet required timelines
• effective written and verbal communication skills
• analytical and problem-solving skills
• strong clerical and computer skills
  
  

It will be great if you also happen to have these qualifications but not required:

• 1-2 years previous experience in a hospital environment
  
  

Benefits

As we all know, compensation isn’t just the salary. Here are some of the benefits of working at Prime Healthcare):

• health, dental, and vision insurance options
• paid vacation, sick time, and holidays
• bereavement leave, FMLA, and other leave options
• employer 401K options
• secondary insurance options
• tuition reimbursement options
• life, disability, and other insurance options
• many other amazing benefits
  
  

Come join the Prime Healthcare Team at Providence Medical Center! Do you need accommodations to apply? Let us know at [email protected].

About Prime Healthcare

Make an impact on people’s lives. Every day you have the opportunity to really make a difference. Whether it’s saving a life, bringing a new one into the world, or helping a person understand and better manage his or her health, the interactions you have with patients and family members make our community a healthier, happier place. Whether connecting directly with patients or providing behind-the-scenes support, you are a member of our team and your role contributes to the quality care and service that is the hallmark of our hospitals. St. John Medical Center - A Full Service, Local Hospital Serving You - https://stjohnleavenworth.com/ Providence Medical Center - Dedicated to Providing Expert Care, Close to Home - https://providencekc.com/ St. Joseph Medical Center - Providing Quality, Compassionate Care Since 1874 - https://stjosephkc.com/ St. Mary's Medical Center - Care begins with a safe place - https://stmaryskc.com/