IT System Administrator - #1692619

Description

Job Title: IT System Administrator

Reports to: Site Lead

Department/Unit: ACC A2

Approved by: Program Manager

Location: Langley AFB, VA

FLSA: Full-Time Exempt

Created/updated: 04/25/2024

Job ID: 3, 5

Job Summary

The IT System Administrator shall use knowledge of and experience with maintenance, logistics, and life cycle support for Government networks and VTC (Video Teleconference) systems; installation, upgrade, and administration of hardware and software; resolution of equipment and mission system interoperability issues; and IT inventory management to provide mission critical support to ensure IT equipment is operational to support Intelligence mission tasks. The objective of this performance-based task is to support ACC personnel at MAJCOM and unit levels by supporting fielded C2/C4I assets. The Contractor shall provide mission-effective, efficient IT capabilities and maintain high-quality services and customer support to meet the required services while interfacing professionally with Government personnel at all levels of Command. The Contractor shall provide systems Life Cycle Maintenance and Logistics Support from initial arrival at a unit through end-of-life. Scope of contract tasks includes IT systems operating on the NIPRNet, SIPRNet, JWICS, and other military networks.

Essential Functions

• Perform preventative and remedial maintenance in accordance with Original Equipment Manufacturer (OEM) recommendations or as needed to maintain the assigned equipment within OEM specifications.
• Purchase and maintain spare parts and materials inventory and utilize commercial or Government sources, as needed.
• Track and utilize warranties for maintaining over 900 assets in inventory.
• Ship and receive assets through commercial and military channels including completing bills of lading and verifying delivery.
• Perform hardware installation, de-installation, and relocation.
• Create, install, and remove cabling and cabling infrastructure (e.g., raceways, conduit, etc.) for supported systems in accordance with or in coordination with MAJCOM or Air Force Network Operations (AFNETOPS) tasks and representatives.
• Provide expert recommendations areas for new installations or reconfigurations.
• Create and update diagrams supporting Information Assurance (IA), Configuration Management, and Government documentation tasks for eight or more secure work centers.
• Perform and maintain change control, configuration management, and associated documentation.
• Perform, maintain, and coordinate configuration and IA changes with host-based communications squadrons (or supporting agency), base Cyberspace Systems Integrator (CSI, formerly System Telecommunication Engineer Manager-Base Level (STEM-B)), and/or AFNETOPS, as appropriate.
• Provide lessons learned or best practices.
• Provide familiarization training (On The Job Training (OJT), etc.) on C4I system hardware maintenance and interconnectivity for active duty and civilian personnel as requested by the AMIC COR (typically quarterly).
• Perform System Administration (Operating Systems, client software from systematic checklist – defers to assigned System Administrators when System Administration judgment is required) not C4I Server Applications – applies to patches and loading drivers in accordance with or in coordination with MAJCOM or AFNETOPS tasks and representatives.
• Install Client Application software from systematic checklist (defers to assigned System Administrators when System Administration judgment is required).
• Perform basic Network Administration including network actions required to install or troubleshoot IP assets on a network (e.g., configuring IPs, troubleshooting connectivity issues, etc.) in accordance with or in coordination with MAJCOM or AFNETOPS tasks and representatives.
• Coordinate actions with the base Communications Squadron, CSI, AFNETOPS, and other controlling organizations, as appropriate.
• Assist with Government accountability inventories and preparation for Defense Reutilization Management Office (DRMO).
  
  

Knowledge Skills And Experience

• IAT-Level II Certification
• Active TS/SCI government security clearance.
• 4 years' experience
• Computer Network Defense (CND) policies, procedures, and regulations
• Defense-in-depth principles and network security architecture
• Asset management practices and principles
• Hardware and software provisioning practices
• Must be able to work collaboratively
• Experience with writing technical procedures and standard operating procedures
• Leadership experience
  
  

Education

• Bachelor's degree
  
  

Position Generic Job Description For Import

Req Number PRO-24-00028

Position Requirements

About The Organization

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.