Night Auditor - #1693015
Hampton
Date: 2 weeks ago
City: Chesapeake, VA
Contract type: Full time
The Night Auditor Is Responsible For
The Night Auditor’s primary responsibilities will include:
- Responsible for the accurate accounting of all transactions completed during the day.
- Performs all Duties of a Guest Service agent and Manager on Duty.
The Night Auditor’s primary responsibilities will include:
- Hire staff to ensure that all areas of responsibility are properly covered and within budget.
- Conduct orientation training of new associates to explain company policies.
- Assign all associates their duties, and inspect work for conformance to prescribed company/franchise standards of cleanliness.
- Prepare all schedules for the department and forwards same to senior management for approval
- Inventories stock to ensure adequate supplies
- Investigate complaints and takes corrective action.
- Prepare any reports concerning room occupancy, payroll expenses, and department expenses.
- Record data concerning work assignments and special projects and prepare periodic reports.
- Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
- Possess full knowledge of all matters relating to proper techniques as established by hotel/franchise requirements.
- Interact with fellow associates in a courteous and professional manner.
- Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
- Provides service in a highly professional manner at all times.
- Conduct daily pre-shift meeting.
- Complete associate safety training in compliance with franchise procedures, regulations and Night Auditor.
- Review internal management reports to include: occupancy forecasts, night audit summary, payroll edits, man-hour and payroll reports, productivity results from the prior day, operating checkbook accounts and schedules
- Generate all department purchase orders and forwards same to senior management for approval.
- Attend weekly staff meeting.
- Check periodically each day on any and all special project work.
- Participate with formation of department annual operating budgets.
- Ensure that the hotel maintains all standards as defined by any third party affiliations (hotel franchiser) where applicable.
- Perform month end inventories in a timely and accurate manner.
- Ensure that all department employees receive comprehensive training as specified by the operating business plan assumptions.
- Enforce 100% staff compliance with uniform and grooming standards.
- Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
- Excellent English verbal and written communication skills.
- Exposure to scheduling, purchase order processing, time card calculations and expense control systems preferred
- Demonstrated computer skills.
- Ability to interact with hotel/hotel guests and staff in a courteous and professional manner.
- Ability to multi-task within specific time constraints.
- Good attitude and work ethic practices.
- Demonstrated ability and willingness to give direction.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
- Able to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Able to work a flexible schedule including weekends and holidays.
- Willingness to receive development and supervisory training.
- Team building and motivational skills.
- Education –Degree in related field.
- Experience – One year experience in related field preferred.
- Prior experience as a Night Auditor preferred.
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