Service and Spare Parts Manager - #1718525
Honda of America Mfg., Inc.
Date: 1 week ago
City: Greensboro, NC
Contract type: Full time
General Summary
As a member of the Product Support team, the Service and Spare Parts Manager develops, executes, and monitors the company’s Service and Spare Parts programs.
Duties And Responsibilities
As a member of the Product Support team, the Service and Spare Parts Manager develops, executes, and monitors the company’s Service and Spare Parts programs.
Duties And Responsibilities
- Develops and implements procedures for determining required inventory levels by geographic region to support customer and dealer requirements and meets established operational and financial performance metrics.
- Develops and implements pricing strategies and procedures consistent with the company’s plans; continually reviews and recommends modifications as required.
- Develops and implements a Routable Inventory Program to suppler customer requirements; defines required parts, quantities, pricing and locations; negotiates repair agreements for all parts with repair stations; monitors operations and performance of program against established metrics.
- Develops and maintains warehousing locations and requirements for all aftermarket stocks.
- Establishes logistics requirements and assures efficient movement of parts; establishes an efficient order entry and fill process and team; assures regulatory compliance in all material-related activities.
- Coordinates all part-related activities with dealers and customer as required; assures timely communication and follow-up with all related operational issues.
- Bachelors; degree in Business Administration, Supply Chain Management, Logistics, or related field of study; MBA highly preferred
- Background in spares providing analysis, routable exchange/repair programs, spares part pricing and logistic.
- Prior experience in a start up company environment preferred.
- Extensive P&L experience in business/commercial aviation aftermarket services
- Involvement in warehouse management, shipping and receiving requirements and Hazmat regulations preferred.
- Experience in negotiating and managing support agreements.
- Knowledge of aviation-related export/import regulatory requirements.
- Thorough familiarity with transport category aircraft materials support, including best practices in material management, warehousing, logistics, and aftermarket customer service.
- Basic understanding of flight operations under FAR Parts 91,121, or 135
- Experience working in SAP ERP environment.
- Experience with Quantum Component Control software highly desired
- Incumbents may be routinely exposed to equipment operational noise heat-cold-dust, and/or aircraft equipment, parts, or fuel odors.
- Incumbents may be required to stand, sit, squat, walk, bend, climb ladders, move, reach, or stretch for prolonged time periods with no restrictions, as required by job duties.
- Work in a safe and professional manner while adhering to all regulatory requirements (FAA, OSHA, DOT, EPA, State, and Federal regulations, etc.).
- Read, hear, speak, and see with no restrictions, as required by job duties.
- Comprehend and adhere to management directions and/or safety instructions with no restrictions.
- Effectively communicate in Business English language.
- Pull, push, carry, lift, or move items up to 10 lbs. throughout the work shift without assistance, as required by job duties.
- Pull, push, carry, lift or move materials/people/items/equipment weighing up to 50lbs or more during the work shift, with the use of Company provided “reach assistance technology” or “movement assist technology” (fork-lifts, pallet jacks, pulleys, dolly’s, robotics reach equipment, people movers etc.), as required by job duties.
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